Engagement Manager

Seismic

121d • $70,400 - $121,400

About The Position

Seismic is transforming the way sales and marketing teams work together. Our entire Services team is passionate about our product and takes a consultative approach to delivering our solution to help transform our customer's business. The Engagement Managers bring together knowledge of professional services with strong business expertise. As a trusted advisor and expert in Seismic's service offerings, you'll partner closely with our sales and customer success teams to shape solutions that meet client needs and accelerate adoption. You'll play a key role in driving new opportunities, expanding our customer footprint, and showcasing the value of our services.

Requirements

• Minimum of 5 years of industry experience in consulting program management and/or customer success
• Understanding of enterprise SaaS business and implementation models and process
• Understanding of sales enablement business dynamics and skillset to develop customer sponsorships and build confidence in Seismic’s product and consulting team
• Passionate problem solver with the ability to balance both quantitative and qualitative elements to devise an overall solution
• Ability to understand a client’s business case for purchasing a software platform, consult on solution approach
• Strong written and verbal communication skills with proven ability to initiate and manage relationships with customers and stakeholders at all levels
• Critical thinking, analysis, troubleshooting, and problem solving expertise
• Knowledge of data systems and structures
• Experience with all aspects of the Seismic platform
• Bachelor’s Degree required, with a preference for technical, engineering and CS backgrounds

Responsibilities

• Develop and implement Services plan and vision to achieve targets and expand customer use cases
• Conduct thorough needs assessments to understand clients’ requirements and challenges
• Forecasting and managing $3-4M in annual Services bookings
• Prepare weekly review of pipeline progress and new opportunities to further develop
• Partner with other members of GTM such as CS and Sales for visibility into pipeline and potential Services opportunities
• Cultivate strong relationships with key decision makers and influencers within customer and prospective organizations
• Provide ongoing support and guidance to clients throughout the sales process for how to execute with Seismic Services most effectively

Benefits

• Fair and equitable compensation practices
• Annual base salary range of USD $70,400.00/Yr. - USD $121,400.00/Yr.
• Eligibility to participate in Seismic's incentive plans in addition to base salary

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees