Engagement Manager

Tata Consultancy Services • Ontario, CA

120d • $160,000 - $180,000

About The Position

The OCM Engagement Manager will lead large-scale ERP and digital transformations, leveraging extensive consulting expertise and deep mastery of OCM methodologies. This role requires a strong background in managing change strategies across various business functions, including finance, HR, supply chain, and procurement. The ideal candidate will have hands-on experience with major ERP systems and cloud platforms, as well as a proven ability to drive stakeholder alignment and governance for global rollouts.

Requirements

• 12-20 years of experience in client-facing roles, ideally from Big 4 or top-tier consulting firms.
• Deep mastery of OCM methodologies like ADKAR, Prosci, Kotter, and ACMP.
• Hands-on experience with SAP (S/4HANA, Ariba, SuccessFactors), Oracle, Salesforce, Workday.
• Demonstrated history managing multiple change streams.
• Ability to leverage data-driven tools (Power BI, Tableau, ERP analytics).
• Expert in stakeholder mapping, communication planning, and interactive training design.
• Comfortable navigating Agile, Waterfall, and hybrid delivery approaches.
• Strong facilitation, influence, and relationship-building skills.
• Experience leading diversity, equity & inclusion (DE&I) initiatives.

Nice To Haves

• Experience in global, regulated environments such as healthcare, manufacturing, and finance.

Responsibilities

• Lead TCS Digital Change 4.0 across Cloud, ERP, CRM, and other large-scale transformations.
• Develop and implement integrated change strategies across business, technology, and cultural dimensions.
• Lead cross-functional change workstreams and mentor OCM practitioners in digital engagement techniques.
• Build use-case-driven digital dashboards and tools to drive engagement, monitor program health, and manage compliance for adoption.
• Coordinate with business and vendor teams to align mission-critical deliverables.
• Deliver training roadmaps, readiness assessments, and executive sponsorship development plans.
• Drive stakeholder alignment and introduce governance mechanisms for global ERP rollouts.
• Balance tactical execution with strategic oversight to ensure sustainable adoption of business transformation initiatives.

Benefits

• Salary range of $160,000-$180,000 a year.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree