Oliver Wyman - Consumer + Commercial Effectiveness - Engagement Manager

Marsh & McLennan Companies, Inc.•Chicago, IL

41d•$225 - $240•Hybrid

About The Position

Oliver Wyman is a global leader in management consulting. With offices in 60 cities across 29 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 5,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. For more information, visit www.oliverwyman.com. In Consumer, Telco, and Technology (CTT), we see consumer-facing industries converging, with technology continuing to disrupt all business models, and B2C, B2B and B2B2C services models ever-growing. We are aiming to build new Partner connections by bringing together those serving consumer facing businesses, such as retailers, as well as technology, communications, media and services, in order to further elevate our narratives and exco-relevance while maintaining deep sub-sector capabilities. The Commercial Effectiveness practice within Performance Transformation drives profitable revenue growth through services like pricing strategy, go-to-market design, and sales force effectiveness embedded in transformational programs. What sets us apart is deep industry experience, data-driven methods, and tailored solutions that balance consistency with market-specific needs, helping clients capture growth and sustain competitive advantage Engagement Managers are critical leaders within our consulting team, working side-by-side with our clients. The position offers excellent career and growth opportunities for talented, highly motivated professionals with relevant prior experience. Working as part of our global, entrepreneurial company, you'll do meaningful work from day one. We're looking for individuals who challenge the norm, and constantly strive to build something new for the firm and the world around us. At Oliver Wyman, there's no "one size fits all" - we hire exceptional people and help them thrive through a built-in support network, flexible career paths, and no artificial barriers to advancement. We have a collaborative, supportive and impactful team environment - we want you to bring your authentic self and enjoy working alongside diverse and down-to-earth colleagues who do serious work, but don't take themselves too seriously. We're serious about making OW a rewarding, progressive, enjoyable and balanced place to work. Oliver Wyman is an equal opportunity employer. Our commitment to diversity is genuine, deep and growing. We're not perfect yet, but we're working hard right now to make our teams balanced, representative and diverse. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected]. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

Requirements

4-7 years of relevant experience in strategy consulting with a top-tier strategy consulting firm (or other similar organization), with preference for experience supporting consumer clients on topline growth, pricing strategy, or other commercial effectiveness topics
Track record of leading and managing teams, and delivering results in fast-paced, demanding environments
Strong background in strategic problem solving with demonstrable analytical skills
Outstanding written and verbal communication skills
Undergraduate or advanced degree from a top academic program
Client management experience
A passion for the creative process and a love for expansive and creative thinking
An analytical and rigorous approach to uncovering insights
Excellent verbal/written communication, facilitation and presentation skills
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Impeccable judgment with the ability to make timely and sound decisions
A balance of humility and confidence, always seeking truth from a place of inquiry
Highly motivated and committed to excellence
An undergraduate or advanced degree from a top academic program
Willingness to travel 50% of the time, including internationally

Responsibilities

Providing day to day leadership of client projects and aspects of the client relationship and commercial process within those relationships, teaming with Partners and shares responsibility for the success of a specific engagement(s)
Leading and managing complex programs to ensure on-time delivery that meets agreed upon goals, leveraging Oliver Wyman best practice, their own expertise and the firm's technical competence
Guiding and influencing clients in an informed way across all situations including execution of the commercial process, becoming trusted advisors.
Engaging fully in building business by identifying new and expanded opportunities
Creating exciting and additive intellectual capital through thought leadership, and are knowledgeable on a broad range of adjacent topics.
Developing others and build a followership as part of their asset building for the firm
Leading firm building activities, seen as a role model for firm values with a strong personal brand within and outside of the firm and are well regarded by Partners, peers, and clients
Overseeing and guiding the consulting team as they develop hypotheses, review client information, and conduct client interviews, derive insights, and produce deliverables
Supporting Partners in project execution through excellent project management, including work planning, workflow management, and coaching / developing more junior team members