Engagement Manager

Cohere Life, Inc.•Broomfield, CO

2h•$65,000•Onsite

About The Position

The Engagement Manager (“EM”)for Baseline leads the community building effort that results in stakeholder engagement that is meaningful, authentic, and collaborative. By bringing residents, neighbors, non-profits, employers, vendors, local businesses and others together, fosters a rich expression of community life and builds the framework for a sustainable legacy community. The Engagement Manager applies Cohere’s unique Community Life Community Engagement Model™ to enrich the lives of residents and create communities of substance where civic engagement is valued, volunteerism is celebrated, and community leaders are cultivated with intention. Further, the Engagement Manager directs the planning and implementation of a comprehensive community event strategy, including establishment of traditions and signature events aimed at collective experiences. Working in collaboration with internal and external partners, the Engagement Manager will implement a strategic framework for stakeholder communications to fulfill key initiatives. The EM is also responsible for cultivating and maintaining long-term relationships and partnerships that grow the quality of opportunities for residents to become more involved in their community and for partners to have unique opportunities to contribute to community life, generating mutually beneficial partnerships and outreach opportunities.

Requirements

College degree in relevant field; bachelor’s degree preferred.
Two (2) years of management-supervisory level experience required.
Two (2) to five (5) years of progressive experience in hospitality, event management, outdoor education; recreation management, non-profit management or related field with transferable skills required.
Proficiency in a wide range of software including Microsoft Office Suite, social media channels (Facebook, Instagram, Twitter), Canva, MailChimp and Survey Monkey a plus.

Nice To Haves

Experience working in a master-planned community setting highly desirable.
Experience working in an outdoor education or recreation setting highly desirable.

Responsibilities

In collaboration with the onsite staff, Cohere colleagues and other stakeholders develop a dynamic multi-faceted community engagement and communication strategy that is reflective of the Baseline community brand, vision, and culture.
Coordinate with the builder’s sales teams to plan and implement community events for prospective buyers.
Ensure the developer and builders visions and selling points of Baseline are implemented.
Proactively contributes to strategic visioning and the development and implementation of work plans for all programmatic offerings including but not limited to annual events and celebrations; social activities; outdoor education and recreation; well-being programs; philanthropy and community service; leadership development; resident clubs; and lifelong learning and enrichment programs.
Develop an annual program of work that informs the operating budget and aligns with revenue requirements; monitor monthly financial statements to ensure that programming expenses are in line with budget; control and monitor expenses initiating cost-cutting measures and creative cost-saving solutions in line with budgetary requirements.
Identify, vet and secure appropriate vendor partners in support of programs and events; negotiate pricing and contracts; secure insurance, liability waivers and similar documentation.
Work collaboratively and creatively with residents, partners, private agencies, and non-profits in the development of programs that provide unique and/or exclusive opportunities for residents and community stakeholders.
Develop and implement a comprehensive volunteer engagement strategy that leverages resident leaders and influencers to advance and support key events and programs; create committee Charters; recruit committee members; manage committee meetings and related activities.
Working with operations team members, developer Marketing, and resident volunteers to develop and implement a robust resident welcome program aimed at making a genuine connection with every new homeowner.
Collaborate with internal and external partners to ensure communication and key message points are in alignment with overarching objectives.
Ensure Baseline and Community Life™ brand standards are met and consistently applied across all programs and related promotional material.
Work with Cohere’s Operations Manager the ensure processes to acquire necessary permits, licensing and related documents to ensure community activities comply with city, county, and state regulations are followed
Analyze resident surveys and data to provide solutions for community needs and create programs that are in line with resident data and interests.
Engage in relevant professional associations and trade groups that provide professional development and ongoing learning opportunities; visibility for Baseline and Cohere; leadership/volunteer involvement.
Seek out service and leadership opportunities amongst non-profits, philanthropic agencies, and/or other relevant entities where your contributions are needed and valued, model the way.
Work collaboratively and creatively with residents to identify needs; co-create programs to meet those needs; promote existing programs and encourage meaningful engagement.
Develop relationships with key community stakeholder groups, civic organizations, non-profits, and others and leverage those partnerships to provide unique, fulfilling opportunities for Baseline residents.
In collaboration with Cohere’s Communications Manager and in partnership with onsite and offsite teams, develop message points, promotional campaigns, e-newsletter content, and other tools to disseminate information to residents and key stakeholders.
Collaborate with a broader Community Life™ team and colleagues to mine best practices and ensure efficiencies of scale.
Attend after-hours events and meetings, as necessary.
Other responsibilities as assigned.