Oliver Wyman - Telco & Quotient - Engagement Manager (USA)

Oliver Wyman Group•San Francisco, CA

48d•Hybrid

About The Position

Oliver Wyman is a global leader in management consulting. With offices in 60 cities across 29 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 5,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. For more information, visit www.oliverwyman.com. In Consumer, Telco, and Technology (CTT), we see consumer-facing industries converging, with technology continuing to disrupt all business models, and B2C, B2B and B2B2C services models ever-growing. We are aiming to build new Partner connections by bringing together those serving consumer facing businesses, such as retailers, as well as technology, communications, media and services, in order to further elevate our narratives and exco-relevance while maintaining deep sub-sector capabilities. Oliver Wyman helps players in the converged communications industry (fixed-line operators, Internet-service providers, cable TV operators, mobile operators, wholesale operators, and private equity groups) to develop value growth strategies, improve their offers and go-to-market performance, and maximize organizational effectiveness. Our clients are some of the world's most successful companies: wireless and wireline equipment and communications service providers: enterprise IT, consumer electronics, and semiconductor companies; and broadcasters, publishers, platform operators, online and entertainment companies. We work collaboratively with our clients’ leaders, employees, stakeholders, and customers to jointly define, design, and achieve lasting results. With Quotient — AI by Oliver Wyman, we combine the firm’s proficiency in AI implementation, deployment, and strategic advisory with our deep industry expertise. We take pride in being impact-makers, assisting our clients in moving beyond the hype about the potential of AI to deliver real value and achieve meaningful outcomes. At the same time, we’re constantly looking ahead, striving to keep ourselves and the clients we serve at the forefront of technology. We’re prepared to embark on this exciting journey as we empower your organization to thrive in the ever-evolving AI landscape. Engagement Managers are critical leaders within our consulting team, working side-by-side with our clients. The position offers excellent career and growth opportunities for talented, highly motivated professionals with relevant prior experience.

Requirements

4-7 years of relevant experience in strategy consulting with a top-tier strategy consulting firm (or other similar organization)
Track record of leading and managing teams, and delivering results in fast-paced, demanding environments
Strong background in strategic problem solving with demonstrable analytical skills
Outstanding written and verbal communication skills
Quantitative, technical toolkit including proficiency in SQL and Python
Undergraduate or advanced degree from a top academic program
Client management experience
A passion for the creative process and a love for expansive and creative thinking
An analytical and rigorous approach to uncovering insights
Excellent verbal/written communication, facilitation and presentation skills
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Impeccable judgment with the ability to make timely and sound decisions
A balance of humility and confidence, always seeking truth from a place of inquiry
Highly motivated and committed to excellence
An undergraduate or advanced degree from a top academic program
Willingness to travel 50% of the time, including internationally

Nice To Haves

Machine learning, data science, AI/genAI capabilities preferred

Responsibilities

Providing day to day leadership of client projects and aspects of the client relationship and commercial process within those relationships, teaming with Partners and shares responsibility for the success of a specific engagement(s)
Leading and managing complex programs to ensure on-time delivery that meets agreed upon goals, leveraging Oliver Wyman best practice, their own expertise and the firm’s technical competence
Guiding and influencing clients in an informed way across all situations including execution of the commercial process, becoming trusted advisors.
Engaging fully in building business by identifying new and expanded opportunities
Creating exciting and additive intellectual capital through thought leadership, and are knowledgeable on a broad range of adjacent topics.
Developing others and build a followership as part of their asset building for the firm
Leading firm building activities, seen as a role model for firm values with a strong personal brand within and outside of the firm and are well regarded by Partners, peers, and clients
Overseeing and guiding the consulting team as they develop hypotheses, review client information, and conduct client interviews, derive insights, and produce deliverables
Supporting Partners in project execution through excellent project management, including work planning, workflow management, and coaching / developing more junior team members