Engagement Manager Payment Integration

Capgemini • Atlanta, GA

1d • $128,513 - $210,000

About The Position

We are seeking an experienced Engagement Manager to lead end-to-end delivery of payment transformation programs across multiple business units. This role requires a strategic thinker with deep expertise in payment systems and strong leadership skills to drive modernization initiatives and ensure compliance with global standards.

Requirements

• Proven experience in payment systems, digital payment platforms, and financial operations.
• Strong understanding of the insurance lifecycle and how payments intersect with policy, claims, and finance.
• Hands-on experience with platforms such as OneInc, Stripe, Adyen , or similar.
• Familiarity with ACH, SWIFT, SEPA, card networks, and emerging fintech integrations.
• Excellent communication, leadership, and stakeholder management skills.

Nice To Haves

• PMP, Prince2, or Agile certifications preferred.

Responsibilities

• Define and execute the roadmap for payment modernization, including digital wallets, real-time payments, and automated reconciliation.
• Serve as the SME for payment workflows across policy issuance, claims, and premium collections.
• Lead teams across technology, operations, finance, and compliance to deliver complex programs.
• Oversee vendor selection, contract negotiation, and integration of third-party payment platforms.
• Ensure milestones, budgets, and KPIs are met across global projects.
• Guarantee adherence to global payment regulations (PSD2, PCI-DSS, AML/KYC).
• Collaborate with underwriting and claims teams to optimize payment touchpoints and present program updates to executive leadership.
• Champion customer-centric payment experiences across digital channels.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees