Engagement Leader

Clarify Health

12d•Hybrid

About The Position

This is the first Engagement Leader hire at Clarify, strategically timed after securing a leading health system as an anchor development partnership. The role requires a dedicated leader to own strategy, orchestrate delivery, and drive measurable outcomes over a multi-year, at-risk partnership. You will lead Clarify's most strategically important account, directing cross-functional delivery teams (Strategic Value, BD Activation, Product, Customer Success) to ensure the partner achieves margin improvement and mission impact. Responsibilities include setting account strategy, directing specialized resources, preparing client narratives, and ensuring coordinated delivery against measurable business outcomes. This is an outcomes realization role, not just project delivery, focused on guiding CFOs, Chief Strategy Officers, and SVPs of Business Development to transform referral volume optimization. Success is measured in realized dollars (incremental revenue, improved APM performance, advanced strategic objectives), and compensation is tied directly to Clarify cash collected from the portfolio, aligning the leader with the health system partner's success. This position offers significant upside as the company expands its anchor partnerships.

Requirements

5–8 years of experience in healthcare strategy, consulting, or health system operations.
At least 2–4 years leading client-facing work or owning relationships on multi-stakeholder engagements.
Health system domain fluency: understands how health systems are organized, how BD and strategy teams operate, and the basics of FFS and APM economics.
Client relationship ownership experience: has been the primary point of contact for a client or institutional relationship.
Executive-quality work product: can build and present polished executive presentations, analytical narratives, and progress materials that hold up in rooms with C-suite health system executives.
Cross-functional coordination without formal authority: has aligned teams across functions they didn’t own to produce coordinated output; comfortable influencing through relationship and clarity of direction.
Structured problem-solving and analytical fluency: can break down a complex health system challenge, frame the right analytical questions, and translate quantitative output into a compelling narrative for a non-technical executive audience.
Travel flexibility: 30–40% onsite across 1–2 health system accounts is non-negotiable.

Nice To Haves

Healthcare consulting background at Advisory Board, Sg2, Chartis, Huron, Kaufman Hall, or similar provider strategy practice (2–4 years leading or co-leading client engagements).
Direct experience with health system BD strategy, network development, referral leakage analysis, or physician alignment programs.
Familiarity with APM programs (MSSP, ACO REACH, TEAM bundles, or commercial VBC contracts) and how they affect health system BD priorities.
Prior experience at a health system in a strategy, operations, or network development role.
Comfort with data-driven engagement delivery.
MBA from a top program with a healthcare strategy focus.
Experience at a health tech company in a client-facing strategy or customer success role.
Familiarity with referral management analytics, physician incentive programs, or VBC performance reporting.

Responsibilities

Own the day-to-day relationship with health system counterparts across BD, Strategy, and Analytics, maintaining meeting cadences, following up on open items, and identifying relationship signals.
Prepare all client-facing deliverables: executive presentations, opportunity analyses, QBR materials, and progress narratives that translate analytical output into a compelling story for health system leadership.
Coordinate with the delivery team (Strategic Value Office and BD Activation) to ensure their work product is sequenced and framed for maximum impact in the client relationship.
Track engagement health across all active workstreams: monitor milestone progress, flag adoption risks early, and surface issues to the Head of Engagement.
Maintain Salesforce hygiene for your accounts: keep pipeline data, engagement milestones, and key contacts current.
Work with the Strategic Value Office to define the analytical questions each client conversation requires.
Translate delivery team output into executive-ready narratives.
Manage the deliverable calendar for your accounts, tracking progress and ensuring adequate lead time for work production.
Develop account-specific materials that establish Clarify’s credibility with new stakeholders.
Prepare the Head of Engagement for major CFO and C-suite conversations, developing briefing documents and anticipating objections.
Map and maintain the stakeholder landscape for your accounts, understanding influences and political dynamics.
Identify expansion opportunities within your portfolio (new service lines, geographies, or stakeholder relationships).
Support finalist sales conversations for new accounts as capacity allows.
Document what works: capture engagement approaches, client objection handling, delivery sequencing decisions, and QBR formats into reusable templates.
Contribute to the continuous improvement of how Meridian engagements are structured.

Benefits

Competitive compensation: $250–350K total comp (base + variable tied directly to Clarify cash collected from your portfolio) + equity.
Quality health insurance.
Traditional 401(k) plan.
Vision, dental, disability, and life insurance.
Flexible Spending Accounts and Commuter Benefits.
Generous PTO.
Monthly wellness stipend.
The opportunity to be the first Engagement Leader at Clarify.
Direct exposure to health system CFOs, Chief Strategy Officers, and BD leadership at some of the largest integrated delivery networks in the country.
A clear path to Head of Engagement as Clarify scales to 8–12 accounts.
Work alongside mission-driven colleagues committed to improving patient care through better referral orchestration and health system performance.