Engagement Coordinator

Children's Healthcare of Atlanta • Brookhaven, GA

1d

About The Position

The primary responsibilities of this position are to provide a best-in-class pre-boarding and onboarding experience to pre-hires and new employees. This role will provide support for all pre-employment processes within Workday HCM Core. Additionally, this role will serve as an ambassador to new employees on their first-year employment journey. Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow. With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report. Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country. Connect to our mission of making kids better today and healthier tomorrow. Have questions about the recruitment process? Check out What to Expect.

Requirements

• 1+ years of customer service experience
• Strong communication skills
• Exceptional attention to detail, problem solving/resolution and follow-up skills
• Ability to exercise sound judgment
• Works to identify opportunities for process improvement and makes recommendations
• Exceptional organizational and project planning skills
• Strong computer skills including PowerPoint and Excel
• Must be data savvy with solid analytical skills
• Ability to multi-task in a fast-paced environment

Nice To Haves

• Experience in recruitment and/or onboarding specialist role
• Experience in employee engagement or employee experience
• Working knowledge of Workday
• Bachelor’s Degree preferred

Responsibilities

• Facilitate day to day pre-boarding experience for new hires, using Workday HCM Core.
• Schedule pre-employment health-screening and security appointments and manage pre-hire background screening and clearance process.
• Recommend system and process improvements to current pre-boarding and onboarding processes to provide high quality services to the organization.
• Manage pre-hire communication and answer questions to ensure a smooth onboarding experience.
• Communicate regularly with hiring managers to assist with new hire onboarding experience.
• Partner closely with Learning and Clinical Learning teams to ensure first day experience is exceptional.
• Manage communication for new employee orientation and onboarding journey.
• Assist in the design, planning and implementation of new employee engagement events and activities.
• Conduct outreach to new employees to foster dialogue about their employee journey and sense of belonging.
• Own pre-boarding process documentation to ensure all processes are up-to-date and recorded in system of record.
• Ensure compliance with The Joint Commission and other accrediting bodies.
• Other responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level