Engagement Consultant Lead

IU Health • Indianapolis, IN

23h

About The Position

Our leaders shape strategic initiatives, develop passionate teams, and work to
improve health outcomes. They advance our mission and exemplify excellence,
compassion, teamwork and purpose in all that they do. Indiana University Health
is seeking individuals who embody these values to join our Talent Management
team in the role of Engagement Consultant Lead.

The Engagement Consultant Lead partners closely with the Executive Director of
Team Member Experience to design, launch, and promote IU Health’s engagement
strategy. This role is pivotal in aligning engagement initiatives with broader
business objectives, including the development of organizational metrics and
targets for the Promise Dashboard.

As a thought leader in the engagement space, the Lead drives initiatives that
engage, develop, and retain team members, supporting IU Health’s commitment to
being a "Great Place to Work" and cultivating a healthy, high-performing
workforce.

Requirements

• Bachelor's Degree in Human Resources Management, Industrial/Organizational Psychology, Business Administration, or equivalent years of experience.
• Requires 5–7 years of relevant experience, with a specific focus on partnering with top-tier strategic engagement vendor partners.
• Requires high proficiency with Microsoft Office and demonstrated experience utilizing advanced reporting and presentation tools to communicate data-driven insights.
• Proven ability to prioritize and process multiple complex projects, deadlines, and intricate processes with high accuracy.
• Ability to consult and influence across various levels of leadership in a hybrid work environment.

Nice To Haves

• Master's Degree in a related field.
• Experience working within a large, highly matrixed clinical or business organization is preferred.

Responsibilities

• Strategic Alignment: Leverage analytical capabilities to understand how engagement influences key organizational outcomes; lead efforts to socialize methodologies and build strategic tools/resources.
• Survey Administration: Manage quarterly surveys and multi-channel listening strategies for team members and providers to identify key engagement drivers.
• Consultation & Facilitation: Partner with subject matter experts to facilitate strategic action-planning sessions and provide targeted initiatives based on survey data.
• Data & Analytics: Establish performance metrics and KPIs; conduct deep-dive data analysis to uncover actionable insights at both the system and regional levels.
• Organizational Support: Provide initiative-based support to HR partners, Organizational Effectiveness (OE) teams, and leadership across the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level