Netsync Network Solutions-posted 3 months ago
Entry Level
New Orleans, LA

The Tech I/II position focuses on the installation of network hardware infrastructure in both educational and professional settings. This is primarily an INSTALLATION role, so it is crucial that candidates thoroughly understand the roles and responsibilities outlined below before applying. While this position offers a great entry point into IT networking, it is highly demanding. We emphasize the importance of fully grasping the expectations to ensure alignment across the team. This position is based in Baton Rouge or New Orleans, and candidates must reside within a 1-hour commute of the job sites. Our technician teams are currently engaged in a significant 2–3-year collaboration project in the Houston area, and we are seeking skilled collaboration technicians to join us. We take pride in our strong employee engagement and are actively looking for a candidate who will be an excellent fit for our team.

  • Communicate clearly and effectively with team members and supervisors.
  • Take direction from on-site supervisors/leads and act appropriately.
  • Be consistently on-time for work and notify the supervisor in advance if unable to attend.
  • Wear appropriate dress code during installations.
  • Possess a valid, non-expired driver’s license.
  • Pass a drug test and background check.
  • Be 18 years or older.
  • Work collaboratively with teammates in a professional manner.
  • Have reliable transportation to and from job sites.
  • Work flexible hours, including 4 PM - 12 AM and 8 AM - 5 PM.
  • Be available for day-1 support after device cutover.
  • Understand and follow deployment documentation for installations.
  • Drive at least 1 hour to job sites daily.
  • Work in hot environments and endure associated conditions.
  • IT Experience Required
  • Experienced in telecom circuit provisioning, resolving issues, and executing port and jumper moves with precision.
  • Proficient in managing cabling runs and working with 66/110 blocks and punch-down blocks.
  • Skilled in using advanced telecom tools and test equipment, including volt-ohmmeters, butt-sets, and toners.
  • Demonstrates expertise in system-level troubleshooting and excels at communicating detailed troubleshooting protocols and incident reporting procedures.
  • Proficient in installing end-user phone devices across various campus settings.
  • Ability to perform port migration from old devices to newly installed switches.
  • Familiarity with Cisco platforms, including device operation and functionality.
  • Proficient in managing RJ45/11 cabling at end user locations.
  • Capable of drilling into drywall, concrete, brick, etc. to install phones on walls.
  • Participate in site survey activities and document findings.
  • Skilled in connecting new ethernet cables from UPS to newly installed switches.
  • Comfortable working on ladders daily to install devices 6-15 feet high.
  • Ability to install devices safely and securely, adhering to Netsync installation documentation.
  • Courteous and professional mannerism when interacting with client representatives.
  • Transport and properly dispose of deployment refuse after installation.
  • Proficient in cable management techniques.
  • Able to tone out cables, troubleshoot ports, and restore appropriate devices online.
  • Experience in troubleshooting fiber uplinks and testing/validating connectivity for newly installed devices.
  • Ability to follow directions professionally and ensure devices are fully operational before leaving the site.
  • Flexible working hours
  • Opportunity to work on significant collaboration projects
  • Strong employee engagement
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