Endpoint Systems Engineer (Apple Platforms)

About the position

SpaceX is searching for an experienced Endpoint Systems Engineer, focused on the management of Apple endpoint systems. Responsibilities include the implementation, maintenance, and troubleshooting of management infrastructure and associated endpoint systems. The ideal candidate will be flexible and flourish in a fast-paced and challenging environment. They should be a self-starter, self-motivated, and possess creativity and ingenuity to excel in this position.

Responsibilities

• Management and administration of enterprise software, including deployment and package management with Jamf Pro and Intune
• Perform highly organized and timely testing, verification, and deployment of enterprise applications/operating systems, major upgrades, security updates, and patches
• Develop configuration profiles, test and document findings, update and effectively communicate procedures
• Plan for and maintain Apple client hardware standards to ensure equipment is on latest and most secure operating systems
• Drive client security and best practices in an enterprise environment
• Define scope, coordinate resources, plan work, and be accountable for project outcomes
• Provide escalation support, documentation, and training for IT Services technicians for issues related to macOS/iOS/iPadOS

Requirements

• Bachelor's degree in a STEM discipline, and 3+ years with IT systems or 5+ years of experience with IT systems without a degree
• 1+ years' experience managing device enrollment program (DEP), volume purchasing program (VPP), and integrations with Jamf Pro and Microsoft Intune
• 1+ years' experience with security and compliance standards (i.e. ISO/NIST/ITAR/EAR)

Nice-to-haves

• High proficiency with managing macOS/iOS/iPadOS with Jamf Pro and Intune
• Deep experience understanding and writing complex scripts (Bash, Python, AppleScript, PowerShell, etc.) and using APIs to establish automation-driven processes
• Familiarity with Atlassian applications (i.e. Jira, Confluence)
• Solid understanding of Apple Platform Security and the macOS Security Compliance Project
• Familiarity with configuring and using smart cards on macOS
• Managing Office 365 Apps on Mac
• Strong problem-solving skills and ability to work independently and collaboratively

Benefits

• Pay Range: $120,000.00-$160,000.00/per year
• Long-term incentives, in the form of company stock, stock options, or long-term cash awards
• Potential discretionary bonuses
• Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan
• Comprehensive medical, vision, and dental coverage
• Access to a 401(k) retirement plan
• Short and long-term disability insurance
• Life insurance
• Paid parental leave
• Various other discounts and perks
• Accrue 3 weeks of paid vacation
• Eligible for 10 or more paid holidays per year
• Eligible for 5 days of sick leave per year