Cyber Managed Services - SDC IAM - Senior 1

EY • Clayton, MO

1d • Remote

About The Position

We are looking for a dedicated and skilled Senior Technical Writer to join our cybersecurity team. The ideal candidate will be responsible for creating, maintaining, and enhancing documentation that supports the planning, implementation, and operational readiness of multiple endpoint security initiatives. This role requires exceptional writing skills, a strong understanding of cybersecurity concepts, and the ability to collaborate closely with technical subject matter experts to produce clear, accurate, and standardized documentation.

Requirements

• Strong technical writing skills with demonstrated ability to create clear, concise, and user-focused documentation.
• Experience in cybersecurity or IT infrastructure environments, with familiarity in topics such as endpoint protection, SIEM, identity management, and cloud security.
• Proficiency in documenting system requirements, architecture diagrams, SOPs, and implementation guides for technical audiences.
• Excellent interviewing and collaboration skills to work with subject matter experts, engineers, and project stakeholders.
• Familiarity with documentation tools and platforms, such as Confluence, SharePoint, Google Workspace, or equivalent.
• Ability to interpret and standardize technical content, applying consistent tone, structure, and formatting across documents.
• Understanding of documentation standards and style guides
• Version control and change tracking awareness, including using tools like Git, document repositories, or structured file naming/versioning systems.

Nice To Haves

• Experience in the utility sector, with an understanding of industry-specific terminology, operations, or regulatory environments.
• Experience developing documentation specific to cybersecurity technologies used to protect systems within the utility vertical.
• Experience in creating secure configuration and hardening guides for technologies used in utility environments (e.g., Windows, Linux, firewalls, etc.)
• Familiarity with cybersecurity frameworks and standards, including NIST 800-53, NIST Cybersecurity Framework (CSF), ISA/IEC 62443, or ISO/IEC 27001.
• Experience documenting critical infrastructure protection strategies, including risk assessments and vulnerability management programs.
• Understanding of cybersecurity standards and ability to translate compliance and regulatory language into practical documentation.

Responsibilities

• Documentation Development:
• Develop, revise, and maintain high-quality documentation for cybersecurity technologies, processes, and workflows.
• Create standard operating procedures (SOPs), implementation guides, engineering runbooks, and architectural overviews.
• Produce documentation for system requirements, architecture designs, and operational readiness for new and existing solutions.
• Content Accuracy & Compliance:
• Ensure all documentation reflects current tools, configurations, and organizational standards.
• Support documentation needs for compliance audits, risk assessments, and onboarding materials.
• Align outputs with established documentation templates and governance frameworks.
• Collaboration & Knowledge Transfer:
• Work closely with cybersecurity SMEs, engineering teams, and operations to gather technical details and translate them into clear, user-friendly content.
• Facilitate knowledge continuity by creating materials that enable smooth handoffs between teams.
• Continuous Improvement:
• Identify gaps in existing documentation and propose enhancements.
• Stay informed on cybersecurity trends and incorporate best practices into documentation processes.

Benefits

• comprehensive compensation and benefits package
• medical and dental coverage
• pension and 401(k) plans
• wide range of paid time off options
• flexible vacation policy
• time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees