Endpoint Engineer II

Cencora•Conshohocken, PA

About The Position

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Summary : Endpoint Engineer's are responsible for executing the strategy set by architecture. They are responsible for designing, building, testing, implementing, maintaining and optimizing the infrastructure and operations (Infrastructure), in accordance with security policies and guidelines. Infrastructure Engineers typically spans: server platforms, middleware infrastructure, networking, client technology and storage systems. Additional functions and processes include service and product management, performance and capacity management, patching and version management, and Level 3 operations support. Some individuals in this role design and build the systems operating environment to meet business requirements. They monitor and optimize the performance of operating systems and applications such as Web, Messaging and Collaboration, Unix, Windows, and LAN/WAN. They are also responsible for the design and implementation of the network, telecommunications, desktop and mobility systems. They diagnose system failures and take corrective action in order to ensure continuity of operations. Members in this role need good communication skills and must be able to work collaboratively with system users and other technical colleagues. Individuals coordinate and work on multiple cross-functional initiatives/work groups and projects as a team member, sometimes as a team lead or advisor. People in this role will develop/build complex systems that may have system-wide impact and integrates across the organization, along with complex infrastructure solutions

Requirements

Bachelor’s Degree, preferably in Computer Science, Management Information Systems or technology related field
At least 5 years of experience in the IT field, 3 of which would be Infrastructure endpoint engineering related experience.
Solid track record of solution development (across various domains) that deliver new technology and processes to support business needs.
Successful deployment of thoughtful, effective, and timely solutions that address complex business solutions and enhance the user experience.
Windows 11 Enterprise Operating system features, settings, and installation.
Microsoft Endpoint Configuration Manager (SCCM), Intune, Autopilot, Jamf, and their use for managing features, settings, and configurations of Windows, Office, and third-party applications.
Active Directory, Group Policy, and their use for managing user and computer objects.
Ability to write scripts in PowerShell.
Familiarity with Crowdstrike, Defender, Nexthink, Bitlocker, etc.
BIOS functions and configurations.
Wire and wireless networking technologies, topologies, and basic networking concepts such as DHCP, DNS, IP Addressing, Subnets, and VLANS.
Experience in virtualization technology (Citrix, VMware) and thin/zero clients for delivery.

Responsibilities

Microsoft Endpoint Configuration Manager (MECM) for a variety of physical platforms.
Package and execute application deployments using MECM, Microsoft’s standard installer technology (.MSI) and transforms (.MST), using industry standard tools such as PSAppDeployToolkit, Advanced Installer, Admin Studio, Orca and Patch My PC.
Hands-on experience with Monthly Patching cycles for operating systems, applications and endpoint devices.
Perform advanced troubleshooting on desktop/laptop related issues using industry standard tools such as Proc Mon and Process Explorer.
Write and maintain scripts using industry standard scripting languages including PowerShell and other.
Manage and troubleshoot Group Policy through the enterprise with a focus on workstation management and end user experience.
Recommend and implements improvements to desktop architecture and design.
Partner and collaborate with multiple technical teams (Architecture, Networking, Information Security, Support, etc.) to develop and support endpoint solutions.
Investigating alternative methods to expedite the problem resolution by evaluating future technologies or process improvement.
Triage and troubleshoot issues as escalated from End User Support and other teams.
Participate in the identification of vulnerabilities and mitigation plan.