Endpoint Administrator

American Orthodontics • Sheboygan, WI

68d

About The Position

The position involves the provisioning, configuration, and maintenance of various endpoint devices including Windows, macOS, iOS, and Android using Microsoft Intune. The role requires administering remote support sessions and managing privilege policies with BeyondTrust Remote Support and EPM. The candidate will monitor and enforce endpoint security policies, automate device onboarding and software deployment, and maintain accurate asset inventories and software licensing compliance. Additionally, the role includes creating and deploying standardized software and hardware images, maintaining documentation, collaborating with Network and Security teams, and supporting end-user productivity tools such as Microsoft 365 and Teams. The candidate will troubleshoot endpoint-related incidents and participate in after-hours support rotations while continuously evaluating and improving endpoint management processes.

Requirements

• Ability to gather and analyze information to identify and resolve issues in a timely manner
• Bachelor's degree in Computer Science, Information Technology, or equivalent experience
• 3+ years of experience in endpoint administration preferred
• Hands-on experience with Microsoft Intune, endpoint privilege management, and remote support desired
• Strong understanding of modern device management, zero trust principles, and endpoint security
• Proficiency in PowerShell or other scripting languages for automation desired
• Excellent communication and collaboration skills
• Ability to manage multiple priorities in a fast-paced, dynamic environment
• Commitment to confidentiality and data protection standards

Responsibilities

• Provision, configure and maintain Windows, macOS, iOS, and Android devices using Microsoft Intune
• Administer remote support sessions and privilege management policies using BeyondTrust Remote Support and EPM
• Monitor and enforce endpoint security policies including patching, antivirus, encryption, and conditional access
• Automate device onboarding, software deployment, and policy enforcement using cloud-based tools and scripting
• Maintain accurate asset inventories and software licensing compliance across all managed endpoints
• Create, maintain and deploy standardized software and hardware images for endpoint devices
• Maintain detailed documentation and a centralized knowledge base for endpoint configurations and operational procedures
• Collaborate with Network and Security teams to ensure endpoint alignment with broader infrastructure and security strategies
• Support end-user productivity tools including Microsoft 365, Teams, Dynamics 365 and other business-critical applications
• Troubleshoot and resolve endpoint-related incidents and service requests remotely and on-site, including installation and removal of devices from work areas
• Participate in after-hours and weekend support rotations
• Continuously evaluate and improve endpoint management processes to align with industry best practices
• Administer VoIP and mobile devices, barcode scanners, terminals, printers, etc.
• Perform additional duties as assigned to support IT and business objectives

Benefits

• Paid vacation and 11 paid holidays
• Medical, dental, life, and disability insurance
• HSA and FSA accounts
• 401k with company matching and profit sharing
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Miscellaneous Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees