Endpoint Administrator II

Gensler•Oakland, CA

18h•Onsite

About The Position

At Gensler, we design for people. We leverage our global perspective and local presence to innovate at every scale. We’re not just designers. We’re tinkerers, craftspeople, visionaries, innovators, and thought leaders. Fueled by passion and entrepreneurial spirit, our people bring new ideas to solve the world’s most challenging problems, like designing a more resilient, inclusive, and equitable future for our communities and cities. Our people-centered, “People First” culture and “One Firm-Firm” motto promotes integrated teams that unite to shape the future of cities. Gensler’s vision is to “Create a Better World through the Power of Design,” and we do that by our deep commitment to our clients and by fostering a collaborative, diverse, and inclusive environment that enables our people to create impactful solutions together. Your Role This is a versatile role in process assessment, application deployment, development, and Endpoint Management for over 19,000 endpoints (including Windows, Mac, and Mobile Devices). Under the supervision of the Endpoint Systems Manager, the Endpoint Administrator II will participate in troubleshooting and operating the enterprise’s Microsoft Configuration Manager and Microsoft Intune environments, as well as application packaging and deployment, OSD development and deployment, and GPO maintenance for endpoints and applications. Candidates must be able to work effectively with a team while completing multiple concurrent, complex tasks with minimal or no supervision. This role requires excellent communication skills, both with team members and with business contacts at various levels. This position will be based on-site 5 days a week

Requirements

Bachelor’s degree in computer science or computer information systems, plus a minimum of 5 years of IT-related experience, or an Associate degree with 8 years of IT-related experience
3+ years of Microsoft Configuration Manager experience required (Software Packaging/Deployment, Reporting, Configuration, Endpoint Management)
3+ years of Microsoft Intune experience required (Software Packaging/Deployment, Reporting, Configuration, Endpoint Management)
3+ years of Operating System Deployment via Microsoft Configuration Manager
2+ years of Operating System Provisioning via Microsoft Intune
2+ years of GPO Development and Maintenance
Window Patch Management via Microsoft Configuration Manager, WSUS, PatchMyPC
Tier 2/3 support experience in an Enterprise Desktop Environment
2+ years of Direct & Indirect team Training, Coaching, and Leading
Excellent troubleshooting and solution development skills
Comfortable working within a change and release management system
Professional with a “Customer Service” attitude

Nice To Haves

Microsoft Certified IT Professional
ITILv3/4 Foundations Certification a plus

Responsibilities

Design/Maintain Modern Device Management Policies
Design/Maintain GPO Configurations
Design/Maintain Login Scripts
Design/Maintain Operating System Deployment Configurations via Microsoft Configuration Manager and Microsoft Intune via Autopilot
Develop and Distribute Complex Application Packages via Microsoft Configuration Manager and Intune via the PowerShell App Deployment Toolkit framework
Facilitate and participate in Change Management Process
Troubleshot Software and Hardware Problems with Standard Configurations
Direct & Indirect Team Member Training, Coaching and Leading

Benefits

medical
dental
vision
disability
wellness programs
flex spending
paid holidays
paid time off
401k
profit sharing
employee stock ownership
twice annual bonus opportunities
reimbursement for certain professional licenses and associated renewals and exam fees
reimburse tuition for certain eligible programs or classes