Endoscopy Technician II

Houston Methodist•Houston, TX

About The Position

Endoscopy Technician II FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) EXPERIENCE Three years of experience as an Endoscopy Technician LICENSES AND CERTIFICATIONS Required BLS - Basic Life Support or Instructor (AHA) - American Heart Association SKILLS AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Possesses basic computer knowledge; operates multiple computer systems to include electronic health record and Microsoft Office software to maintain patient and exam document Exhibits strong interpersonal and team player skills with all levels of the team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers Demonstrates independence and exercises sound judgment in interactions with physicians, interprofessional care team and patients and their families Demonstrates proficient knowledge for all endoscopy equipment and proper use, handling, cleaning, and high-level disinfecting of endoscopes, equipment and accessories Demonstrates proficient knowledge and appropriate use of hospital database such as EPIC. Ability to access information both in the department and within the hospital system Demonstrates Level I (entry-level GI procedures) with expertise Demonstrates Level II (moderate level GI procedures and ERCP skills) with proficiency Demonstrates proficiency in advanced ERCP skills including SpyGlass and EHL Demonstrates competency in a minimum of one specialty skill Society of Gastroenterology Nurses and Associates Certificate (SGNA) within six months of hire ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example. Teaches others to critically think by verbally expressing rationale for decisions and follows up, providing structured feedback with examples. Serves as a mentor to Endo Tech I's, utilizing skills and knowledge, helping to train and orient others. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance. Makes contributions to the work effort as a whole. SERVICE ESSENTIAL FUNCTIONS Maintains an orderly environment that facilitates access to supplies, manuals and other resource information. Assists team members in maintaining inventories. Independently and competently performs the duties and responsibilities of preceptor and clinical resource to Endo Tech physicians, patients, visitors and staff in order to provide optimal patient care. Communicates potential revisions and accurately processes physician preference cards. Anticipates the needs of the physician and prepares for the procedure by independently organizing the work flow, problem-solving, and managing multiple ongoing priorities. Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction on unit-based scorecard. QUALITY/SAFETY ESSENTIAL FUNCTIONS Employs strong knowledge of the Endo Tech role to provide assistance during all levels of endoscopy procedures, diagnostic, therapeutic and complex. Executes procedures and interventions requiring advanced therapeutic and ERCP skills. Promotes quality patient care by monitoring case progression/throughput through prompt communication to unit staff. Contributes to identification of corrective actions and improvement activities towards meeting quality and safety targets on the unit-based scorecard, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team. FINANCE ESSENTIAL FUNCTIONS Uses resources efficiently; does not waste supplies. Assists team members in maintaining inventories. Monitors supplies to maintain par level. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Proactively seeks opportunities to enhance knowledge and learning towards proficiency in competencies with a focus on continual development. Collaborates with interprofessional health care team and initiates department process improvement and shared governance activities. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform: No Scrubs: Yes Business professional: No Other (department approved): No ON-CALL Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. On Call Yes TRAVEL Travel specifications may vary by department May require travel within the Houston Metropolitan area No May require travel outside Houston Metropolitan area No

Requirements

High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
Three years of experience as an Endoscopy Technician
BLS - Basic Life Support or Instructor (AHA) - American Heart Association
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Possesses basic computer knowledge; operates multiple computer systems to include electronic health record and Microsoft Office software to maintain patient and exam document
Exhibits strong interpersonal and team player skills with all levels of the team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers
Demonstrates independence and exercises sound judgment in interactions with physicians, interprofessional care team and patients and their families
Demonstrates proficient knowledge for all endoscopy equipment and proper use, handling, cleaning, and high-level disinfecting of endoscopes, equipment and accessories
Demonstrates proficient knowledge and appropriate use of hospital database such as EPIC. Ability to access information both in the department and within the hospital system
Demonstrates Level I (entry-level GI procedures) with expertise
Demonstrates Level II (moderate level GI procedures and ERCP skills) with proficiency
Demonstrates proficiency in advanced ERCP skills including SpyGlass and EHL
Demonstrates competency in a minimum of one specialty skill

Nice To Haves

Society of Gastroenterology Nurses and Associates Certificate (SGNA) within six months of hire

Responsibilities

Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.
Teaches others to critically think by verbally expressing rationale for decisions and follows up, providing structured feedback with examples.
Serves as a mentor to Endo Tech I's, utilizing skills and knowledge, helping to train and orient others.
Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.
Maintains an orderly environment that facilitates access to supplies, manuals and other resource information.
Independently and competently performs the duties and responsibilities of preceptor and clinical resource to Endo Tech physicians, patients, visitors and staff in order to provide optimal patient care.
Communicates potential revisions and accurately processes physician preference cards.
Anticipates the needs of the physician and prepares for the procedure by independently organizing the work flow, problem-solving, and managing multiple ongoing priorities.
Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction on unit-based scorecard.
Employs strong knowledge of the Endo Tech role to provide assistance during all levels of endoscopy procedures, diagnostic, therapeutic and complex.
Executes procedures and interventions requiring advanced therapeutic and ERCP skills.
Promotes quality patient care by monitoring case progression/throughput through prompt communication to unit staff.
Contributes to identification of corrective actions and improvement activities towards meeting quality and safety targets on the unit-based scorecard, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team.
Uses resources efficiently; does not waste supplies.
Assists team members in maintaining inventories.
Monitors supplies to maintain par level.
Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime.
Utilizes time between heavy workloads efficiently and helps other team members.
Proactively seeks opportunities to enhance knowledge and learning towards proficiency in competencies with a focus on continual development.
Collaborates with interprofessional health care team and initiates department process improvement and shared governance activities.