Endoscopy Scheduler - Boston

Tufts Medicine•Boston, MA

7d•$25 - $31•Onsite

About The Position

General Summary: Under general supervision, this position provides administrative support for department heads and clinical service lines. The position works with multiple constituencies across the hospital and takes a lead role in managing the department/division’s administrative needs, including assisting callers, taking messages, managing calendars, placing purchasing orders and maintaining electronic filing systems. In this role, the Administrative Coordinator will also help to ensure smooth operations of our practices to improve the patient experience. Principal Duties and Essential Functions: 1. Provides administrative support to department/division chair/ chief and/or department director. 2. Answers phones, triages calls, responds to patient requests, takes messages. 3. Maintains chair/chief/department director’s schedule, both clinical and administrative. 4. Schedules and coordinates complex meetings and facilities, which may include travel arrangements. 5. Composes and formats correspondence, reports and presentations; demonstrates a strong knowledge of Microsoft Office suite. 6. Completes general office and clerical work, including filing, mailing, correspondence, copying, ordering supplies. 7. Coordinates and monitors credentialing and enrollment activity, as well as TUSM-related activity; provides regular updates to managers. 8. Performs tasks core to the Practice Coordinator role. 9. Assists with special department-wide projects and performance improvement initiatives. 10. Handles sensitive and confidential information Job Requirements: Job Knowledge and Skills: 1. Prior experience working in a clinic or hospital environment preferred. 2. Ability to manage multiple, simultaneous tasks and prioritize according to established criteria and protocols. 3. Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications. Ability to learn and use Tufts network programs required. 4. Excellent communications skills, both oral and written. 5. Strong interpersonal and organizational skills. 6. Ability to maintain confidential medical information. Education/Experience: 1. High School Diploma or GED OR 2 Years of Administrative Experience required. 2. High School Diploma or GED AND 5 Years of Administrative Experience preferred. Working Conditions/Physical Demands: Normal office environment. At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range: $24.65 - $30.82 Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers. The health system came together in 2014 to leverage the experience of its member organizations and integrate their missions to together transform the ways that consumers engage with and experience their care.

Requirements

High School Diploma or GED OR 2 Years of Administrative Experience required.
Ability to manage multiple, simultaneous tasks and prioritize according to established criteria and protocols.
Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications. Ability to learn and use Tufts network programs required.
Excellent communications skills, both oral and written.
Strong interpersonal and organizational skills.
Ability to maintain confidential medical information.

Nice To Haves

Prior experience working in a clinic or hospital environment preferred.
High School Diploma or GED AND 5 Years of Administrative Experience preferred.

Responsibilities

Provides administrative support to department/division chair/ chief and/or department director.
Answers phones, triages calls, responds to patient requests, takes messages.
Maintains chair/chief/department director’s schedule, both clinical and administrative.
Schedules and coordinates complex meetings and facilities, which may include travel arrangements.
Composes and formats correspondence, reports and presentations; demonstrates a strong knowledge of Microsoft Office suite.
Completes general office and clerical work, including filing, mailing, correspondence, copying, ordering supplies.
Coordinates and monitors credentialing and enrollment activity, as well as TUSM-related activity; provides regular updates to managers.
Performs tasks core to the Practice Coordinator role.
Assists with special department-wide projects and performance improvement initiatives.
Handles sensitive and confidential information