Endoscopy Appointment Secretary

Dartmouth Health • Keene, NH

270d

About The Position

The Endoscopy Appointment Secretary at Dartmouth Hitchcock-Keene will be responsible for scheduling patients for endoscopies in an efficient and timely manner. This role involves developing and maintaining a database for reference by clinical staff, reviewing all charts to obtain necessary information for scheduling endoscopies, and contacting patients to schedule procedures. The secretary will also provide instructions for specific procedures and mail written copies of these instructions to patients. Additionally, the position requires scheduling procedures at the appropriate facility using a computer system and booking sheets. The secretary will act as a resource person for endoscopy information for both patients and staff and must be familiar with and follow established protocols for insurance providers, including all Managed Care companies.

Requirements

• Minimum of high school diploma.
• Medical background with knowledge of medical terminology preferred.
• Accuracy and attention to detail.
• Computer skills necessary.
• Ability to prioritize tasks and make appropriate judgment decisions.

Responsibilities

• Schedule patients for endoscopies efficiently and timely.
• Develop and maintain a database for reference by clinical staff.
• Review all charts to obtain necessary information for scheduling endoscopies.
• Contact patients to schedule procedures.
• Provide instructions for specific procedures and mail written copies to patients.
• Schedule procedures at appropriate facilities using computer systems and booking sheets.
• Act as a resource person for endoscopy information for patients and staff.
• Follow established protocols for insurance providers, including Managed Care companies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED