Endoscope Processing Tech

Mass General Brigham • Brookline, MA

68d

About The Position

Responsible for providing technical support and assistance to various service lines within the organization. Involves troubleshooting, maintaining, and repairing equipment, as well as coordinating with different teams to ensure smooth operations.

Requirements

• High School Diploma or Equivalent required.
• 2-3 years of Medical Equipment Maintenance Experience required.
• Strong troubleshooting and problem-solving skills.
• Proficiency in using diagnostic tools, software, and equipment.
• Knowledge of relevant operating systems, hardware, and networking concepts.
• Ability to read technical manuals and schematics.
• Excellent organizational and time management skills.
• Effective communication and interpersonal abilities.
• Good analytical and technical attributes desired to operate specialized and technical equipment.
• Detail oriented to perform tests with a high degree of accuracy.
• Personal attributes such as good interpersonal skills, good verbal skills, good judgment, dependability and initiative.

Nice To Haves

• Previous experience as endoscope reprocessing technician or central supply technician preferred.

Responsibilities

• Provide technical assistance and support to service line teams in diagnosing and resolving equipment issues, including hardware, software, and network problems.
• Perform regular maintenance tasks on service line equipment to ensure optimal performance, including cleaning, calibrating, and replacing parts as necessary.
• Identify and troubleshoot technical issues in a timely manner, using appropriate tools and techniques to minimize downtime and maintain operational efficiency.
• Conduct repairs and restoration activities on malfunctioning equipment, following established protocols and safety guidelines.
• Disassemble, repair, and reassemble components, or coordinate repairs with external vendors.

Benefits

• Comprehensive benefits package.
• Career advancement opportunities.
• Differentials, premiums, and bonuses as applicable.
• Recognition programs designed to celebrate contributions and support professional growth.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees