End User Technology Intern

CCC Intelligent Solutions•Chicago, IL

2d•$20 - $43

About The Position

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com. The Role This summer internship offers hands-on experience working on real IT initiatives, including Microsoft Copilot governance, IT change management, knowledge base modernization, and endpoint and application rationalization. You’ll partner with experienced IT professionals to analyze current processes, document findings, and help improve how technology is governed and used across the organization. This role is designed to give you meaningful work, practical skills, and exposure to how modern enterprise IT teams operate.

Requirements

Currently pursuing a degree in Information Technology, Information Systems, Computer Science, Business, or a related field.
Coursework or academic exposure to topics such as IT governance, change management, enterprise systems, or digital transformation is a plus, but not required.
Strong communication skills, attention to detail, and a willingness to learn are essential.
You should be comfortable working with common Microsoft tools like Teams, SharePoint, Excel, and PowerPoint, and be open to learning new technologies and processes along the way.

Responsibilities

document and research Microsoft Copilot governance practices
assist with IT change management efforts by capturing impacts and supporting communication materials
review and update knowledge base content to make it clearer and more user-friendly
participate in endpoint or application rationalization efforts by gathering information, identifying overlaps or inefficiencies, and helping summarize insights and recommendations
collaborate with team members, learn from mentors, and share your work through presentations and written deliverables