CO - P4587 - End User Device Technician

Virginia Department of Environmental Quality • Richmond, VA

10h

About The Position

The End User Device Technician provides direct technical support and hands-on
implementation for all end-user technology assets, including PCs, laptops,
mobile devices, phones, printers, and audio-visual equipment. This role
installs, configures, patches, and troubleshoots devices, deploys software using
SCCM, and ensures systems remain secure and compliant with VITA and DEQ
standards. The position also maintains accurate asset records and supports
inventory audits while assisting with equipment staging, recovery, and
decommissioning.

Responsibilities

• Provides direct technical support for end-user technology assets.
• Hands-on implementation for PCs, laptops, mobile devices, phones, printers, and audio-visual equipment.
• Installs, configures, patches, and troubleshoots devices.
• Deploys software using SCCM.
• Ensures systems remain secure and compliant with VITA and DEQ standards.
• Maintains accurate asset records.
• Supports inventory audits.
• Assists with equipment staging, recovery, and decommissioning.

What This Job Offers

• Education Level: No Education Listed