End User Computing (EUC) Desktop Support

Zone IT SolutionsAustin, TX
79d

About The Position

We are seeking an experienced End User Computing (EUC) Desktop Support Consultant based in California City. You will be part of a diverse and talented support team that provides IT support to a large user base organization.

Requirements

  • Minimum 2 years of experience in a full-time desktop support role.
  • Strong technical skills with client software such as Windows 10, Office 2016, Outlook/Exchange, VPN, and roaming profiles.
  • Experience with packaging and deploying applications via SCCM.
  • Excellent customer communication skills.
  • Strong time management skills and ability to thrive under pressure.

Nice To Haves

  • Experience with video conference and VOIP systems is desirable.
  • Proactive nature, enthusiastic attitude, and a genuine desire to help people.

Responsibilities

  • Provide IT support to a large user base organization.
  • Deploy and troubleshoot Multi-Function Devices (MFDs).
  • Handle mobile device deployment and troubleshooting.
  • Assist with system administration tasks, including backups and restores.
  • Mentor, assist, and guide Service Desk staff.
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