End User Computing (EUC) Desktop Support

Zone IT Solutions • Austin, TX

79d

About The Position

We are seeking an experienced End User Computing (EUC) Desktop Support Consultant based in California City. You will be part of a diverse and talented support team that provides IT support to a large user base organization.

Requirements

• Minimum 2 years of experience in a full-time desktop support role.
• Strong technical skills with client software such as Windows 10, Office 2016, Outlook/Exchange, VPN, and roaming profiles.
• Experience with packaging and deploying applications via SCCM.
• Excellent customer communication skills.
• Strong time management skills and ability to thrive under pressure.

Nice To Haves

• Experience with video conference and VOIP systems is desirable.
• Proactive nature, enthusiastic attitude, and a genuine desire to help people.

Responsibilities

• Provide IT support to a large user base organization.
• Deploy and troubleshoot Multi-Function Devices (MFDs).
• Handle mobile device deployment and troubleshooting.
• Assist with system administration tasks, including backups and restores.
• Mentor, assist, and guide Service Desk staff.

What This Job Offers

• Career Level: Mid Level
• Number of Employees: 11-50 employees