Encompass Admin
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About The Position
Kforce has a client that is seeking an Encompass Admin in South Portland, ME. The Encompass Admin will manage integrations with third-party systems and services, such as credit reporting agencies, compliance tools, document management systems, and electronic signature platforms, ensuring seamless data flow between Encompass and these external systems for efficiency and compliance purposes. The role involves creating and maintaining Loan Programs to ensure accurate guidelines, Loan Template settings, and document sets are available for all loan products. Additionally, the Encompass Admin will manage help desk requests from internal users while troubleshooting issues and clearing tickets in a timely manner, escalating items to ICE Mortgage Technology tech support as needed. The position also requires creating and maintaining a report library and building custom reports as necessary for business groups, maintaining business rules for data entry, workflow progression, and regulatory compliance as requested by each business group, and supporting business with reporting for regulatory examinations including electronic submission of data to regulatory agencies. Routine maintenance tasks such as system updates, patches, and upgrades to ensure the Encompass LOS is running smoothly and securely are also part of the job. The Encompass Admin will demonstrate a high level of personal commitment and accountability to the business with a focus on quality and customer service, working in a team environment and communicating positively with team members, peers, customers, and vendors.
