Enablement Manager (Sales & Customer Success)

Storable

3h•Remote

About The Position

We are hiring an Enablement Manager to evolve and professionalize how our Sales and Customer Success teams operate. This role sits at the center of our go-to-market engine and is accountable for raising the standard of execution across the entire customer lifecycle. This is not a training role. This is a performance role. You will partner across Sales, CS, Product, Marketing, and RevOps to turn strategy into consistent, high-level execution, improving conversion, accelerating ramp, strengthening retention, and driving adoption of our full solution stack. We are investing in enablement as a core lever to scale performance and sharpen our competitive edge. This role will directly influence how we sell, how we retain customers, and how effectively we execute as a unified go-to-market team. The expectation is simple: raise the standard and deliver measurable impact.

Requirements

5–8+ years of experience in Sales, Customer Success, or Enablement within SaaS
Proven ability to influence behavior and drive change across frontline teams and leadership
Strong command of sales process, pipeline management, and the full customer lifecycle
Track record of improving performance through structured enablement initiatives
Analytical mindset with the ability to diagnose problems and implement solutions
Clear, direct communicator who can challenge and elevate the field

Responsibilities

Increase conversion across the funnel (SQL → Demo → Close) through tighter, more consistent execution across GTM teams
Reduce ramp time by standardizing what “great” looks like and enforcing it
Improve product adoption and positioning across priority initiatives (AI, BI, core platform)
Evolve new rep onboarding into a disciplined ramp engine that produces productive reps faster
Replace ad hoc training with structured, outcome-driven enablement programs
Operationalize playbooks, talk tracks, and frameworks that the field actually use
Drive consistency in sales process, messaging, and customer engagement across teams
Partner with Product and Product Marketing to ensure launches land with clarity and impact
Collaborate with Demand to ensure consistency in messaging and urgency from top of funnel (TOFU) to bottom of funnel (BOFU)
Align with RevOps to connect enablement efforts directly to performance metrics
Work directly with Sales and CS leadership to diagnose gaps and prioritize what matters
Act as the connective tissue between strategy and field execution, closing the gap between intent and reality
Use performance data (conversion rates, win rates, churn drivers, adoption metrics) to identify breakdowns
Implement targeted enablement that directly addresses those gaps
Measure effectiveness and continuously refine based on outcomes, not activity
Leverage tools like Gong to analyze customer conversations and scale what works
Improve discovery, objection handling, and value-based selling across the team
Reinforce disciplined frameworks (SPIN, MEDDPICC, consultative selling) in day-to-day execution
Ensure reps can confidently position the full solution, not just individual products
Drive accountability to a higher standard of execution across Sales and CS
Help drive the integration of AI into GTM workflows to improve ramp time, retention, and outcomes.
Scale enablement initiatives, training, and measurements through AI platforms and agents.
Optimize messaging and GTM performance through structured experimentation (A/B testing) and continuous analysis of performance data.
Build and leverage feedback loops (Voice of Customer, win/loss insights, market signals, Gong data) to refine positioning and ensure alignment with Product, Sales, and Marketing.

Benefits

Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance.
401(k) match after 60 days, 100% vested after 1 year.
Employer contribution to your HSA, plus an HRA to help offset your deductible.
Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy.
Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things.
8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events.
8 hours of Rest, Relax, Recharge time to care for your mental health.
Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops
Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively.
’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment.
Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed.
$50 monthly home data stipend, plus a home office sign-on bonus of $250.
Fertility care support options to help in your journey towards parenthood.
Access to financial experts to help you make informed decisions and achieve your financial goals.
Direct Student Loan Payment Program, some qualifications and eligibility rules apply.