EMT Security Officer

Gun Lake Tribal Gaming•Wayland, MI

About The Position

The EMT Security Officer will rotate patrol and standing posts, provide non-gaming escorts, and respond to potential emergencies, medical incidents, disturbances, or requests for assistance. This role will ensure the safety and experience of Gun Lake Casino Resort Guests, Team Members, and vendors while promoting Gun Lake Casino Resort’s Four Diamond Standards. In addition, the EMT Security Officer is responsible for responding to medical emergency for guests and Team Members.

Requirements

Must be 21+ years of age.
Must possess a High School Diploma or GED.
Must hold a current State of Michigan Emergency Medical Technician License or National Registry Certification.
Must maintain EMT continuing education credits as required by the State of Michigan. Continuing education opportunities will be provided by Gun Lake Casino Resort.
CPR/AED Certification required. Recertification opportunities provided by Gun Lake Casino Resort.
Must obtain a gaming license with the Gun Lake Tribal Gaming Commission.
Must possess or be able to obtain an Alcohol Awareness Card (TIPS). If not already certified, training will be provided.
Must be able to accommodate a flexible schedule including overtime, evenings, weekends, and holidays based on business needs, and testify in court on and off duty.
Must have a valid and unrestricted Driver’s License.

Nice To Haves

One year of EMT experience preferred.
A clear Motor Vehicle Record Check preferred.

Responsibilities

Respond to and assist in all emergencies including, but not limited to fires, medical emergencies, and criminal activity.
Respond to, evaluate, and execute medical treatment to guests and Team Members within the scope of the role.
Patrol and observe all public areas, Team Member service areas, and Casino Resort grounds for the safety of guests and Team Members.
Respond to all disturbances to diffuse an incident, preferably without the use of physical force. Be prepared to become involved in a physical altercation if necessary. Always remain alert and calm.
Observe, report, and act as directed by the Supervisor with respect to all suspicious, unusual situations.
Attend and participate in scheduled EMT meetings.
Transport and protect Company funds.
Document all incidents as directed by the immediate Supervisor.
Escort Guests and Team Members to and from their vehicles when requested.
Jump-start Guests and Team Members' vehicles when needed.
Have a working knowledge of and enforce all applicable laws, policies, and procedures related to the Casino Resort.
Be well educated and proficient in the properties Emergency Action Plan including procedures in the event of an emergency or evacuation.
Responsible for practicing, supporting, and always promoting Gun Lake Casino Resort’s “Unsurpassed Service Standards”.
Practice teamwork, support fellow Team Members, and create an energized, positive team-orientated work environment for all.
Interact with Guests in a friendly and courteous manner and handle all guest opportunities.
Must have knowledge of SDS booklet location(s) for your area.
Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form.
Maintain excellent grooming and uniform standards.
Responsible for practicing, supporting, and always promoting Gun Lake Casino Resort’s Four Diamond Standards.
Other job-related duties as assigned.