EMT Lead- Full Time

LEGOLAND Parks • Carlsbad, CA

11h • $25 - $25

About The Position

Reporting to the Health Services Assistant Manager and Head of Safety & Health Services, this position blends hands-on patient care with advanced administrative coordination. You will help manage a comprehensive Return-to-Work program, oversee workers’ compensation processes, and serve as a key liaison between medical providers, HR, risk management, and operational leadership.
This is an ideal opportunity for an experienced EMT who confident working is independently, exercises sound professional judgment and communicates effectively across multiple departments.

Requirements

• Certified EMT with strong clinical skills
• Ability to work independently and manage multiple priorities
• Strong communication and documentation skills
• High level of discretion and professionalism
• Ability to collaborate cross-functionally with leadership, HR, medical providers, and risk management
• Comfortable working in a fast-paced resort environment
• Graduation from a four-year college or university preferred.
• Must be a graduate of a State accredited or recognized EMT/Paramedic program and possess a current California and San Diego County certifications, in good standing.
• Basic Life Support for Healthcare Providers (BLS) is required.
• Requires a minimum of (1) years of BLS experience in the field or clinical environment.
• Ability to: 1. Operate a computer using word processing and other business software. 2. Interpret medical documents with the ability to understand medical terminology. 3. Exercise sound independent judgment within established guidelines. 4. Understand and properly utilize workers compensation terminology. 5. Prepare clear, concise and accurate reports and correspondence. 6. Organize and maintain office and specialized claims files. 7. Communicate clearly and effectively, orally and in writing. 8. Handle sensitive situations with compassion, tact and confidentiality; maintain confidential information. 9. Establish and maintain effective working relationships with Health & Safety Manager, Claims & Risk Manager of North America, Liberty Mutual Insurance adjusters. Medical offices and others encountered in the course of the work.
• Must be willing to work flexible hours, including early mornings, evenings, overnights, holidays and weekends to support park operations.
• This position is an hourly position that requires 5 days a week of availability. Hours will vary based on operational needs.
• Must have valid driver’s license and safe driving record.

Nice To Haves

• Experience with workers’ compensation or occupational health processes preferred
• (4) years’ experience highly desirable.
• Experience working as a Paramedic, bridged EMT on an ALS unit or regular work on a CCT unit is preferred.
• Theme Park medical experience is highly desirable.

Responsibilities

• Assist in administering the Resort’s workers’ compensation program from claim initiation through closure
• Coordinate claim documentation, investigations, and timely follow-ups
• Communicate with medical providers, insurance adjusters, HR, and North America Claims & Risk Management
• Support return-to-work planning, including identifying and coordinating light duty assignments
• Maintain OSHA 300/301 logs and ensure compliance documentation is complete and accurate
• Assist with litigated claims by organizing documentation and correspondence
• Monitor treatment authorizations and follow up to prevent delays in care
• Track employee progress, medical restrictions, and discharge timelines
• Provide first aid and emergency response throughout the Resort
• Act as Medical Point of Contact during MCI/disaster situations
• Conduct follow-ups on injured employees and light duty cases
• Inspect and maintain AEDs, oxygen supplies, first aid equipment, and emergency trailers
• Manage exposure cases (BBP, chemicals, novel viruses) and ensure proper documentation and care
• Support contact tracing and health-related response programs as required
• Assist with EMT recruitment, interviews, and skills training
• Maintain medical supply inventory within budget
• Audit patient contact logs and ensure accurate medical file documentation
• Support general liability investigations
• Assist in maintaining department response vehicles
• Collaborate with Security and provide coverage for Security Duty Manager shifts as needed

Benefits

• Excellent health care options (medical, dental, and vision that encourage preventative care).
• Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
• Merlin Magic Pass for friends and family to enjoy the parks & attractions
• Recognition Programs and Rewards
• 401(k) program with company match
• Tuition reimbursement programs
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level