EMT Dispatcher

MercyOne • Bryan, TX

314d

About The Position

St. Joseph Health has been caring for the communities in and surrounding the Brazos Valley since 1936. We have a Level III Trauma Center, the first Joint Commission certified Primary Stroke Center, and the first accredited Chest Pain Center in the Brazos Valley. St. Joseph Health is a leader in critical care and the largest provider of cardiovascular care in the region. As an integrated healthcare system, St. Joseph Health includes a comprehensive network of over 100 employed providers including primary care physicians, specialists, and advanced practice clinicians. The network includes more than 30 ambulatory clinics featuring primary care, Express Clinics, and imaging and diagnostic services.

Requirements

• High school diploma or equivalent (GED).
• BLS certification with a 14-day grace period.
• Emergency Medical Dispatch certification through IAED with a 6-month grace period.

Responsibilities

• Provides ambulances with necessary response information for emergency, non-emergency, and routine medical transports.
• Receives requests for services via radio or telephone and operates a computerized automated dispatch system proficiently.
• Maintains positive interaction with hospital staff, public, and other agencies.
• Assures proper utilization of vehicular resources to assure prompt completion of requests for services.
• Inspects communication equipment for operational requirements, repairs equipment within scope of abilities, and reports needed maintenance and/or deficiencies.
• Receives and enters call/patient information into computerized dispatch system.
• Provides dispatch accountability for all services during assigned shift, auditing daily CAD log to reflect ePRC to assure completion of data.
• Maintains proficiency in Communications computer software required for daily operations.
• Consults with Billing Coordinator referencing necessary pre-transport screening patient information, Medicare and Medicaid Laws/Guidelines updates, and other contractual obligations for services.
• Utilizes radio and telephone equipment courteously, with proper modulation, and promptly pages staff.
• Establishes priorities according to relative importance and deadlines; sets goals; and manages time efficiently.
• Checks MediTech and other information devices routinely during each shift of duty.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: High school or GED