EMT Dispatcher Full-Time Des Moines Transport

Trinity Health

93d

About The Position

The Dispatcher’s primary focus is to be the communication link between Mercy One, Pediatric Transport, Neonatal Intensive Care Transport, Mercy Ambulances, and all pre-hospital agencies, hospitals and law enforcement agencies.

Requirements

• High school diploma or equivalent required.
• A minimum 2 years’ experience as an EMT-B, Paramedic, Emergency Dispatcher, or Emergency Department team member required.
• Certified as an EMT-B or EMT-P in the State of Iowa, preferred.
• Excellent critical thinking skills required.

Responsibilities

• Receives all incoming requests for Mercy One, Pediatric Transport, and Neonatal transports.
• Coordinates responses by obtaining patient information and activating the appropriate team.
• Coordinates alternate transportation when a transport team is unable to provide service.
• Communicates patient information to the transport teams, in addition obtains and relays navigation and landing information to the pilot.
• Coordinates landing zone with law enforcement as requested.
• Communicates with requesting agency and receiving hospital, providing updates as applicable.
• Provides flight following throughout the mission, either by satellite tracking or by communicating with the pilot every ten minutes if satellite tracking is inoperable on the aircraft during the flight.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees