EMT-Call Center Technician

Parker Jewish Institute for Health Care and Rehabilitation•Queens, NY

12d•Onsite

About The Position

Call Center Technician-EMT Now hiring for a full time role! The Parker Jewish Institute, located in New Hyde Park, NY is seeking EMTs to join our new program, the Alternated 911 program, to serve as call center technicians, providing critical support to the patients and clients we serve by fielding non-emergency clinical calls. As a Call Center Technician, you will be responsible for providing friendly, welcoming, and clinically sound communications with the patients and clients who call the center, which includes triaging and documenting both inbound and outbound calls. About Parker The Parker Jewish Institute for Health Care and Rehabilitation, conveniently located on the Queens-Nassau County border in New Hyde Park, New York, is a non-profit health care facility that offers inpatient programs such as sub-acute/short term rehabilitation, long-term care and nursing home care, as well as community health services encompassing certified home health care and a comprehensive community hospice program that serves terminally ill patients in their own homes or in nursing facilities, including Parker's nursing home. Quality care means hiring quality people, and Parker Jewish Institute for Health Care and Rehabilitation has a longstanding reputation for excellence and innovation in resident and patient care. Why Work at Parker Friendly, collaborative team environment and exciting career growth opportunities providing an opportunity to learn, grow and have an impact on the overall results Excellent training and clinical education Accessible via public transportation Free parking on site for all staff On-site cafeteria offering breakfast and lunch Full Benefits for Full Time and Part Time staff include Health Insurance, 401k, Vacation, Holiday and Sick Time

Requirements

Certified as an EMT in New York
Fully vaccinated against COVID-19
Excellent communication skills, both written and verbal; able to communicate clearly and concisely in English

Nice To Haves

Bilingual in another language a plus

Responsibilities

Providing friendly, welcoming, and clinically sound communications with the patients and clients who call the center
Triaging and documenting both inbound and outbound calls