EMS Dispatcher - FT - Rotating Shifts - Hartford

Trinity Health•Hartford, CT

24d

About The Position

Step into a fast paced, high impact role with our Dispatcher position - where your skills make a real difference every single day. As a vital member of our team, you’ll be trusted to use your talent, critical thinking, and dedication to assist others. If you’re ready to thrive in a dynamic setting, we’d love to meet you. You will be responsible for receiving incoming emergency and non-emergency calls and performs Emergency Medical Dispatching (EMD) services where required.

Requirements

High school diploma or equivalent.
Valid driver’s license and satisfactory driving record.
Emergency Medical Dispatch (EMD) Certification within three (3) months.
State of Connecticut Emergency Telecommunicator Certification within one (1) year.
One-year experience as a dispatcher, and one-year experience in customer service.
Proficient map reading skills.
Basic medical terminology.
Exercise good independent judgement within general policy and procedural guidelines.
Good typing skills (minimal of 30 words per minute).
Effective customer service and communication skills during high stress situations.

Responsibilities

Enters key response information into Computer Aided Dispatch system(s).
Coordinates and dispatches ambulances and other response vehicles to assure optimal response times.
Relays information from other public safety agencies and field personnel or supervision.