EMS Dispatcher
About The Position
Receives 911 calls for emergency medical assistance, BLS Transport Services, State Wide Critical Incident Stress Network (CISN), Emergency Preparedness Team Activations, Hazardous Materials Response Team, Facility Diversions and area road closings. Coordinates requests for medivac services and contacts Emergency Department physicians for ALS units requiring medical control. Determines nature of emergency medical assistance requests. Provides callers with pre-arrival instructions, determines and assigns EMS or fire response to calls. Participates with Emergency Preparedness Team Activations and provides coordination of Fire and EMS services. Receives requests for Hazardous Materials Team Activation and relays information to Team and acts as a communication coordination center for communications between the hospital and Hazmat team. Answers and carries out all related telephone and radio requests. Maintains ongoing communication with area hospitals, EMS agencies and communication centers for availability of services and resources. Prepares appropriate records of communication center and dispatch activities
Requirements
- High School Diploma or equivalent from an accredited institute
- EMD Certificate
- EMT
- BCO
- BCLS
- ICS-100
- Nims-700
- Hazmat Awareness
- EMT and basic telecommunications training or emergency medical dispatch experience
Nice To Haves
- None
Responsibilities
- Receives 911 calls for emergency medical assistance
- Coordinates requests for medivac services
- Contacts Emergency Department physicians for ALS units requiring medical control
- Provides callers with pre-arrival instructions
- Determines and assigns EMS or fire response to calls
- Participates with Emergency Preparedness Team Activations
- Receives requests for Hazardous Materials Team Activation
- Acts as a communication coordination center for communications between the hospital and Hazmat team
- Answers and carries out all related telephone and radio requests
- Maintains ongoing communication with area hospitals, EMS agencies and communication centers for availability of services and resources
- Prepares appropriate records of communication center and dispatch activities
Benefits
- Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
- Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
- Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
