EMS Dispatcher III - Emergency Dispatcher - Full Time - Evenings

Atlantic Health System • Florham Park, NJ

116d

About The Position

Responsible for receiving and evaluating incoming ambulance service calls to provide appropriate level of Emergency Medical Service (EMS) assistance. Dispatches appropriate resources and ensures accurate and appropriate transfer of information is received and conveyed. Serves as a part of the Emergency Medical Services Department supporting the basic and advanced life support personnel.

Requirements

• High School Diploma or equivalent.

Nice To Haves

• Emergency Medical Technician or Paramedic.
• Minimum 1 year of emergency and/or medical transport dispatching experience.
• 911 Officer (BTC) and EMD (New Jersey or National Academy).

Responsibilities

• Responds to the incoming calls for ambulance service and provides appropriate level of emergency assistance required.
• Assigns most appropriate ALS and/or BLS resource to meet patient and customer needs.
• Assures safe completion of the emergency through superior communication and customer service skills.
• Utilizes multiple phone lines, six computer screens and wall monitors containing information ranging from Computer Aided Dispatch (CAD) systems, telecommunications equipment, mapping software, vehicle tracking software, weather and traffic information to assure the safety of medical crews.
• Coordinates with other EMS teams and Communications Center in the region to acquire necessary logistical support for the mission and assure safe operations.
• Performs other related duties as assigned.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: High school or GED