EMS Captain

City of O'Fallon, IL•O'Fallon, IL

4h•Onsite

About The Position

The EMS Captain is responsible for assisting the EMS Chief with the planning, direction, and supervision of the day-to-day operations of the O’Fallon Emergency Medical Services Division. This includes divisional planning, implementation of policies and procedures, personnel management, scheduling, equipment coordination, budget oversight, community outreach, and ensuring regulatory compliance. This key leadership position focuses on operational readiness, professional development of EMS personnel, and delivering high-quality emergency medical services to the community. Additionally, the EMS Captain serves as the department’s designated Training Officer (TO), overseeing the department’s quality assurance and improvement plan, and clinical and operational training programs. As TO, the Captain coordinates with the EMS Chief, EMS System Coordinator, and Medical Director to ensure compliance with state and system policies.

Requirements

Bachelor’s degree in management, public administration, business administration, law, political science, sociology, or a closely related field.
A minimum of five (5) years of progressively responsible experience in emergency medical services, public safety, or a related field.
An equivalent combination of education and experience as determined by the City.
Licensed Paramedic in the State of Illinois.
EMS System Field Training Officer.
NAEMSE Level 1 or able to obtain in 1 year.
Valid Class C Illinois driver’s license in good standing or equivalent.
Considerable Knowledge of: Standard Paramedic practices and clinical care standards.
Considerable Knowledge of: Leadership principles and team development.
Considerable Knowledge of: State statutes, local ordinances, and EMS regulations.
Considerable Knowledge of: Departmental policies, procedures, and investigative processes.
Considerable Knowledge of: Public-sector administration and standard business practices.
Knowledge of: Legal and technical terminology related to EMS operations.
Knowledge of: Labor and employment principles.
Knowledge of: Modern office management practices, equipment, and systems.
Ability to: Meet all requirements of the City of O’Fallon Paramedic position.
Ability to: Maintain a positive attitude and demonstrate commitment to City goals and values.
Ability to: Communicate effectively both orally and in writing.
Ability to: Establish and maintain effective working relationships.
Ability to: Analyze operational and clinical data to support decision-making.
Ability to: Supervise, motivate, and mentor a diverse professional workforce.
Ability to: Work independently on complex, sensitive, and confidential matters.
Ability to: Use computer applications including Microsoft Word, Excel, PowerPoint, and databases.
Ability to: Prepare and deliver professional presentations.
Ability to: Interpret and apply policies, procedures, and regulations accurately.
Ability to: Recognize and respect diversity and work effectively with individuals from all backgrounds.

Nice To Haves

Master’s degree preferred
NAEMSE Level 2 preferred

Responsibilities

Assisting the EMS Chief in the development, implementation, and evaluation of departmental goals, objectives, policies, and procedures.
Oversight of EMS operations, including staffing, deployment, scheduling, payroll review, and maintaining appropriate supervisory coverage.
Supervision, evaluation, coaching, and discipline of subordinate EMS personnel in accordance with City and departmental policies.
Directing, coordinating, and reviewing EMS operational plans to ensure service continuity, response readiness, and regulatory compliance.
Overseeing EMS vehicle and equipment readiness, including inspections, testing, maintenance coordination, recertification, and inventory control.
Assisting in the development and management of the EMS divisional budget, including forecasting staffing needs, equipment purchases, and capital expenditures.
Development and management of Quality Assurance (QA), Quality Improvement (QI), and clinical review processes in accordance with EMS system policy and procedures, including, but not limited to; patient care report review, identification of trends, and implementation of corrective actions when indicated.
Overseeing all EMS clinical and operational training programs, including initial training, continuing education, skills verification, competency assessment, and remedial training.
Ensuring personnel compliance with Illinois Department of Public Health regulations, EMS Region IV requirements, Medical Director protocols, and City policies.
Monitoring EMS response data, service delivery trends, and operational performance and recommending or implementing improvements.
Conducting internal investigations, including interviews, documentation, evidence collection, and preparation of findings and recommendations.
Promoting employee safety, fleet safety, and risk management practices to reduce injuries, accidents, and organizational liability.
Responding to medical and traumatic emergency calls and performing Paramedic duties when required.
Regular and predictable attendance.
Assumes the duties of the EMS Chief when required.
Maintain effective working relationships and serve as a liaison with hospitals, medical agencies, regional partners, and other public safety agencies.
Serve as an EMS liaison with City officials, community groups, and citizens; represent the division at meetings, events, and ceremonies.
Assist in the development and delivery of public education and community outreach programs.
Remain current on emerging EMS practices, technology, and regulatory changes.
Perform other duties and functions as required or assigned within the scope of the position.