EMS ASSISTANT SUPERVISOR

Humboldt County Memorial Hospital•Humboldt, IA

11d

About The Position

EMS Assistant Supervisor provides day-to-day operational oversight, staff support, and hands-on patient care while ensuring compliance, efficiency, and high-quality transport services. Humboldt County Memorial Hospital is seeking a qualified and motivated EMS Assistant Supervisor to oversee ambulance operations at the Trinity Regional Medical Center (TRMC) satellite location. This role supports EMS personnel, equipment, vehicle maintenance scheduling, inventory, billing, scheduling, and staffing functions — ensuring safe, efficient transportation of patients with compliance to all regulations.

Requirements

Currently licensed as a Paramedic or Registered Nurse in the state of Iowa
Current certifications in CPR, ACLS, PALS and Mandatory Reporter training
Valid driver’s license with appropriate transportation
Proficiency with computer programs including Microsoft Excel, scheduling tools, and record systems
Must pass a required background check, which includes Child and Dependent Adult Abuse, criminal record and driving record checks
3+ years’ experience in direct patient care
Ability to read, write, interpret, and communicate information accurately and clearly
Ability to prioritize tasks, organize workload, and adapt to changing operational needs
Ability to work independently as well as collaboratively in a team environment
Ability to work both in office and field environments
May require nights, weekends, holidays, and on-call availability

Nice To Haves

Prior supervisory or leadership experience in EMS or healthcare operations
Familiarity with EMS billing and regulatory requirements
Knowledge of medical transport services and logistics

Responsibilities

Supervise daily ambulance operations at the TRMC satellite base.
Function as an advanced level provider transporting patients’ long distances
Ensure compliance with all applicable hospital, county, state, and federal EMS regulations and protocols.
Participate in TRMC-department meetings as requested.
Assist with EMS billing processes, including documentation review and coordination with billing staff.
Manage EMS staff scheduling, including shift coverage, time-off requests, and on-call needs.
Maintain accurate records of staffing, runs, and operational activity.
Oversee EMS inventory including medical supplies and pharmaceuticals; conduct routine inventory checks; coordinate ordering and restocking.
Schedule vehicle maintenance appointments and keep complete tracking and documentation of routine service, inspections, and repairs
Assist with recruitment, onboarding, and orientation of EMS staff.
Support performance management efforts including evaluations and coaching