EMR Revenue Cycle Trainer

Southwoods HealthBoardman, OH
9dOnsite

About The Position

EMR Revenue Cycle Trainer Location: Southwoods Executive Centre (Main Office), Boardman, Ohio Employment Type: Full-Time Southwoods Health is hiring an EMR Revenue Cycle Trainer to work in our main office, the Southwoods Executive Centre in Boardman. This role is responsible for effectively educating, supporting, and training staff on the revenue cycle modules within the EMR (Electronic Medical Record), focusing on the flow of patient information throughout the electronic health record. The trainer will support physician and nursing processes across perioperative, inpatient, and outpatient settings, including physician practices. Strong communication, organization, and presentation skills are essential for this position.

Requirements

  • Bachelor's Degree in a related field (preferred).
  • 1–3 years of healthcare experience, training/teaching in a classroom setting, and EMR experience (Meditech preferred).
  • Exceptional communication and organizational skills.
  • Working knowledge of Microsoft Windows, Microsoft Office, EMR systems, and multiple web browsers.
  • Able to work as part of a team as well as independently.
  • Experience working in a fast-paced, dynamic department.
  • Capable of making decisions and problem-solving.
  • Able to develop and complete project timelines and goals.
  • Promote a favorable facility image with physicians, patients, insurance companies, and the general public.
  • Cooperative work attitude toward co-workers, management, patients, visitors, and physicians.
  • Maintain professional demeanor at all times and act as a role model.
  • Full-time.

Nice To Haves

  • Bachelor's Degree in a related field (preferred).
  • 1–3 years of healthcare experience, training/teaching in a classroom setting, and EMR experience (Meditech preferred).

Responsibilities

  • Effectively assess revenue cycle processes throughout outpatient, perioperative, and inpatient settings, including physician practices.
  • Create tip sheets and additional training materials in collaboration with the EMR education team.
  • Conduct validation testing throughout the EMR update process.
  • Research and provide process and system functionality options in relation to EMR.
  • Adhere to TJC (The Joint Commission) and CMS (Centers for Medicare & Medicaid Services) standards as they relate to EMR workflow processes, policies, and procedures.
  • Ensure consistency of the EMR system throughout applications and facilities, promoting a unified patient medical record.
  • Develop educational training plans and materials, considering individual learning needs and abilities.
  • Provide EMR training and support on at least one environment/system, including, but not limited to, acute, ambulatory, or home care.
  • Provide new employee training based on established training plans.
  • Customize end-user EMR settings, including, but not limited to, favorites and preferences.
  • Provide on-site support to end users during an upgrade or a planned go-live event.
  • Create and provide assigned education related to system upgrades.
  • Perform any additional general support and other responsibilities asked for the benefit of the department.
  • Maintain professional competence by participating in continuing education and other learning experiences.
  • Share knowledge gained in continuing education with staff and the informatics department.
  • Maintain membership in relevant professional organizations.
  • Ensure all processes at the responsible physician practice maintain compliance with all regulatory agencies
  • Perform other duties as assigned.
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