EMR / EHR Software Analyst

Stars Behavioral Health Group • Poway, CA

2d • $28 - $35 • Remote

About The Position

The EMR Software Analyst serves as a critical technical consultant, and a Tier 2 escalation point for the organization’s EMR system. In this role, you will oversee comprehensive issue tracking, manage finance and program configurations, and coordinate essential system upgrades. A key part of the position involves testing new developments and bug fixes while diligently reviewing software release notes to ensure system stability. Beyond technical maintenance, the Analyst is responsible for the foundational setup and security of the system, including staff profile management, form design, billing configurations, and the implementation of strict security protocols.

Requirements

• Bachelor’s Degree required.
• Minimum of three (3) years of experience specifically as a System Administrator for EMR software systems.
• Proven background in helpdesk end-user support, with demonstrated proficiency in resolving complex technical issues.
• Prior experience developing complex forms and maintaining/updating system configurations within an EMR or similar platform.
• Completion of the myEvolv System Administrator Certification is required within one year of hire.
• Expected to work outside of regular business hours, including evenings, weekends, and some holidays as required.

Nice To Haves

• Master’s degree is preferred.
• Three (3) years of experience as an EMR System Administrator in technical support and development capacity may be substituted for the degree.
• Experience with Software Quality Assurance (QA) and the Software Development Life Cycle (SDLC) is highly desirable.
• Three (3) years of direct experience as a System Administrator for the myEvolv EMR application will also satisfy this requirement

Responsibilities

• Oversee comprehensive issue tracking
• Manage finance and program configurations
• Coordinate essential system upgrades
• Testing new developments and bug fixes
• Reviewing software release notes to ensure system stability
• Staff profile management
• Form design
• Billing configurations
• Implementation of strict security protocols
• Coordinate operational meetings
• Manage program-specific tasks
• Spearhead training initiatives for both new hires and existing team members

Benefits

• Competitive Compensation: Offering a salary that matches your skills and experience.
• Generous Time Off: Enjoy ample vacation and holiday pay.
• Comprehensive Benefits Package: Employer-paid medical, dental, and vision coverage.
• Additional voluntary benefits to support your lifestyle.
• Professional Growth Opportunities: On-the-job training with access to paid CEU opportunities.
• Career development programs designed to help you grow.
• Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).
• Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level