EMR Coordinator

HealthTexas • San Antonio, TX

1d • Onsite

About The Position

The EMR Coordinator is responsible for serving as a technical and process Subject Matter Expert (SME) for eClinicalWorks (eCW) Practice Management (PM) Electronic Medical Record (EMR) software. This position reports to the EMR Manager. In addition, you will be responsible for contributing to the growth and success of HealthTexas while upholding our Mission, Vision and Values. Culture and Values Expectations At HealthTexas, we believe that our workplace culture is the cornerstone of our success. We are committed to fostering an inclusive, collaborative, and innovative environment where every Associate feels valued, empowered and motivated to reach their full potential. Our culture is the driving force behind our mission “to deliver quality and compassionate care with outstanding service, every patient, every time”. As an EMR Coordinator at HealthTexas we expect you to embody and promote our Values and defined behavioral expectations. Integrity: Do the right thing, the right way, every time. Be honest and uphold commitments and responsibilities, earn the trust and respect of the team and those we serve, and maintain privacy and confidentiality. Compassion: Treat everyone with respect and dignity. Foster an environment of inclusivity and well-being, practice patience and empathy, and assume positive intent. Synergy: Collaborate to improve outcomes. Invite and explore new opportunities, promote effective communication and teamwork, take pride in yourself, your work and HealthTexas. Stewardship: Use resources responsibly and efficiently. Implement effective strategies to attain goals, achieve maximum productivity and results, and seek continuous knowledge and improvement.

Requirements

• More than 1 year of eClinicalWorks system experience.
• Experience in assisting with the development of training courses and documentation for physicians, clinical, and non-clinical staff.
• High school diploma or equivalent required
• Ability to work within a dynamic team environment, interacting and coordinating with other members of the EMR team, Information Technology department, and business stakeholders.
• Microsoft Office (Word, Excel, Outlook)
• Verbal and written communication skills
• Problem solving
• Time management skills

Responsibilities

• Acts as a process and technical resource for the HealthTexas implementation of eClinicalWorks.
• Primary duties consist of front-line EMR support, assisting with managing and maintaining the eCW training program, and performing business-critical administrative tasks.
• Responsible for escalating issues to eClinicalWorks when needed.
• Creates and maintains internal support documentation.
• Demonstrates critical thinking, problem-solving abilities with optimizing EMR workflows.
• Assists in maintaining all functional areas in eClinicalWorks including registration and scheduling, clinical workflows, Patient Portal, eClinicalMessenger, eClinicalMobile, and others.
• Assists with training new employees.
• Assists with ensuring the eClinicalWorks system is aligned with regulatory requirements.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees