Empowerment Services Peer Support (CORE)

EAST HOUSE CORPORATION•City of Rochester, NY

About The Position

East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. Under the general direction of the Community Oriented Recovery and Empowerment (CORE) Services Clinical Supervisor and Directory of Recovery Support Services, the Empowerment Services Peer Support is responsible for providing non-clinical, peer-delivered services with focus on rehabilitation, recovery, and resilience. They are designed to promote skills for coping with and managing behavioral health symptoms while facilitating the utilization of natural supports and community resources for adults in the community. This can include advocacy, outreach and engagement, self-help tools, recovery supports, transitional supports, and pre-crisis and crisis supports. The peer carries out all job responsibilities with fidelity and accountability to the Agencies and Program Mission, Vision, Values, Guiding Principles, and Strategic Plan.

Requirements

Must be a past or present consumer of mental health and/or substance use services
Minimum of 50 hours of relevant peer training from community agency.
High school diploma or GED required with 2-4 years’ previous experience in a Peer role preferred.
HCBS-CORE Peer a provisional and/or permanent peer certification is required.
NYS motor vehicle license, safe driving record and availability of personal vehicle required.
Ability to appropriately share personal experiences to support client recovery and wellness.
Strong organizational, communication, and interpersonal skills.
Ability to work independently and with diverse populations.
Basic computer literacy including email, internet use, and document editing.
Proficiency in Microsoft Word and ability to create documents, tables, and charts.
Knowledge of person-centered practices.

Responsibilities

Assists clients in articulating goals for recovery and determining steps and resources needed to achieve them.
Identifies barriers to community integration and provides appropriate interventions aligned with client recovery goals.
Maintains communication with program staff regarding client concerns and progress.
Coordinates and schedules recovery-based activities, trainings, and groups.
Collaborates with community agencies to gather and maintain relevant resources.
Provides outreach and support to clients in the community.
Promotes client use of community resources through modeling and education.
Assists clients in developing self-advocacy and empowerment skills.
Maintains documentation per East House policies and funder standards.
Transportation of clients in a vehicle as large as a 15-passenger van is also required of the position.
Meets clients in the community at time and location convenient for the client in order to provide services.
Engages clients in shared decision making around service and recovery planning, reviews progress toward goals and objectives; updates the service plan as goals are met or other changes are needed
Communicates with other providers such as prescribers, treatments providers, case managers, or employment specialists, to ensure integrated, collaborative care.
Builds self-advocacy skills and raises awareness of existing social support and services with clients
Engages clients in the recovery process with personalized support, increases their sense of hope and purpose, and empowers the individual to achieve their goals make positive changes. This includes: validating the individual, relating their own recovery stories and practices, modeling a recovery lifestyle, assisting the individual with identifying activities and coaching the individual as they identify barriers to engaging in these activities, wellness coaching with a focus on whole health, and celebrating the individual’s efforts and accomplishments.
Follows all applicable policies, federal and state laws, and East House compliance standards.
Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions.