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The position involves providing technical support for Empower 3.0 in a GMP regulated environment, primarily at the Foster City site. The role requires applying knowledge of current Good Manufacturing Practices (GMP) and Good Laboratory Practices (GLP). The individual will be responsible for managing incidents and tasks, particularly as the escalation point for Level 2 and 3 issues. Additionally, the role includes writing and executing protocols and reports, as well as creating and managing Empower projects, users, instrument methods, method sets, report methods, and processing templates. Troubleshooting instrument connectivity issues and optimizing processing methods are also key responsibilities.
