Employment Specialist (Kennewick, WA)

Career Path Services•Kennewick, WA

13h•$53,000 - $59,000•Onsite

About The Position

Are you driven to make a difference in the lives of others? Do you have a passion for helping people overcome challenges and unlock their potential? Career Path Services is looking for an Employment Specialist in Tri Cities, WA, to join our team, to be an ambassador of hope. You'll help clients feel comfortable and confident while delivering comprehensive coaching, employment training, job placement, goal setting, and support the building of skills necessary for the complex task of moving out of poverty. Successful Employment Specialists are dedicated to delivering personalized support services to people and businesses in need, supporting adults in overcoming barriers, building job readiness skills, and securing employment that leads to long-term career growth. You’ll manage a caseload, provide individualized coaching and training, and connect participants with employers and community resources to help them succeed in the workplace. This role is a great fit for someone who is empathetic, resourceful, and skilled at guiding people through challenges with patience and respect. Strong organization, communication, and problem-solving skills will help you thrive as you empower adults to reach their employment goals. If this sounds like you then join us as we break the spirit of poverty through the dignity of work! This position will be full time and will be in-person in our offices at WorkSource Columbia Basin in Kennewick, WA. This position requires bilingual skills, with a strong preference for candidates fluent in Spanish and English. Career Path Services values the power of experience and perspective, and endeavors to build upon this vital strength. We are passionate about building and sustaining a working environment of belonging for all of our staff and customers. We believe every member on our team enriches our culture by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We are committed to attracting, recruiting, retaining and advancing an engaged team that is responsive to the needs of our diverse clients. ABOUT THE JOB The major responsibilities of this position include, but are not limited to: Initial Engagement: Reach and invite customers to apply for services at quantities and qualities that lead to exceeding enrollment goals and produces program outcomes. Conduct employer and participant outreach and recruitment, orientation and eligibility determination, initial assessment, and service plan development. Individualized Career and Training Services: Responsible for supervising a caseload of participants by providing comprehensive caseload management and comprehensive case management, job readiness training, job search assistance (career coaching, labor market information, skills assessments and workshops, resume and interviewing coaching), job retention services, English language acquisition, job skills training, and job placement. Program Completion and Transition Strategies: Ensure appropriate timelines and lengths of participation, helps the participant achieve their customer service plan including job placement, and transition planning. Data Entry: Conduct timely, accurate and complete data input for registrations and enrollments, status changes, exits/terminations and post exit MIS in the division’s operating system. Job Coaching: Provide initial and comprehensive services, interviewing, assessing customers to determine work readiness/employability, offering information about service/training options and community-based resources, engaging seekers into appropriate pathway services suited to their individual needs and/or facilitating hand off to one-on-one services provided by program staff. Referral Services: Works to reduce wait time, eliminate lines and connect job seekers to value added services as quickly as possible, tracks customer activity. Networking & Communication: Develop, expand, and maintain working relationships with partners, employers, and fund sources that achieve desired outcomes by identifying needs, developing solutions, establishing goals, and executing plans. Timely, consistent, and professional communication is essential to the success of the program.

Requirements

High School Diploma or GED
Bilingual (preference for Spanish/English)
Minimum one-year of experience working with workforce development, social services, job placement, job development, sales, job coaching, employment and training, or related field.
Requires advanced level use of: Microsoft Word, Excel, PowerPoint, and Outlook; LinkedIn, and other business-related networking applications, as appropriate.
Flexibility in working some evening and/or weekend hours.
Must be able to work in a culturally diverse and fast-paced environment.
Daily availability of personal vehicle or alternate method of transportation sufficient to meet the daily transportation requirements of the position is a condition of employment.

Nice To Haves

A Bachelor’s Degree in: Business Administration, Human Resources, Social Work, Communication, Workforce Development, Psychology, or Sociology. Appropriate work experience may be substituted for the education requirement .
Certified Workforce Development Professional (CWDP).
Experience working with refugee and immigrant populations and/or lived experience as a member of a refugee or immigrant community.
Demonstrated success working in a performance based system and one year experience working with employers, job placement, sales, workforce development, job coaching, employment and training.
Demonstrated success working with people from a variety of backgrounds which may include disabilities, criminal history, homeless, family violence, poverty etc.
Experience in public speaking and presentations to a diverse community.

Responsibilities

Reach and invite customers to apply for services at quantities and qualities that lead to exceeding enrollment goals and produces program outcomes.
Conduct employer and participant outreach and recruitment, orientation and eligibility determination, initial assessment, and service plan development.
Responsible for supervising a caseload of participants by providing comprehensive caseload management and comprehensive case management, job readiness training, job search assistance (career coaching, labor market information, skills assessments and workshops, resume and interviewing coaching), job retention services, English language acquisition, job skills training, and job placement.
Ensure appropriate timelines and lengths of participation, helps the participant achieve their customer service plan including job placement, and transition planning.
Conduct timely, accurate and complete data input for registrations and enrollments, status changes, exits/terminations and post exit MIS in the division’s operating system.
Provide initial and comprehensive services, interviewing, assessing customers to determine work readiness/employability, offering information about service/training options and community-based resources, engaging seekers into appropriate pathway services suited to their individual needs and/or facilitating hand off to one-on-one services provided by program staff.
Works to reduce wait time, eliminate lines and connect job seekers to value added services as quickly as possible, tracks customer activity.
Develop, expand, and maintain working relationships with partners, employers, and fund sources that achieve desired outcomes by identifying needs, developing solutions, establishing goals, and executing plans.
Timely, consistent, and professional communication is essential to the success of the program.

Benefits

Leading health care package, including medical with both F.S.A. and H.S.A. options, dental, and vision
Basic Life and AD&D Insurance, Short Term Disability, and Long Term Disability Insurance
Voluntary/supplemental group term life insurance, group AD&D insurance, hospital indemnity coverage, accident coverage, critical illness coverage, legal coverage, and identity theft coverage
403(b) Retirement Plan with a leading employer discretionary contribution
Paid Vacation (accrue 12 hours/month), Sick (accrue 8 hours/month), Bereavement, Jury Duty and Military Leave
13 Paid Holidays, including a Floating Holiday and a Birthday Holiday
Internet & Cell Phone Reimbursement Allowance and Personal Development Reimbursement Allowances
Tuition Reimbursement program and a qualified employer for the Federal Loan Forgiveness Program

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