Employment Specialist, DOORS

Chrysalis Center Inc•Los Angeles, CA

About The Position

DOORS is a Community Reentry Center located in South LA. This collaborative space houses multiple community organizations, including Chrysalis, that are focused on providing resources to those who are directly or indirectly impacted by the Justice System. The person for this role should have excellent communication skills and be able to professionally communicate with multiple stakeholders. The Employment Specialist (ES) is key to client success. The Employment Specialist works with clients to provide employment and case management services with the goal that clients get ready for, find, and keep a job. Responsible for a dedicated caseload, the successful candidate will have the ability to use independent judgment, exceptional organizational skills, and a willingness to incorporate emerging industry best practices and techniques in their work. This position is a temporary position (until April 2026) with the opportunity to become permanent dependent on grant funding.

Requirements

Passion for Chrysalis’ mission
Excellent verbal and written communication skills Bilingual (English and Spanish) a plus, but not required
Strong organizational skills, including effective time management and the ability to work and make decisions independently
Ability to multi-task and prioritize appropriately yet maintain flexibility
Ability to work in a fast-paced, professional environment
Self-starter with can do attitude and initiative
Ability to interact with clients, colleagues, partners, and others with diplomacy and tact
Sensitive to various cultures and lifestyles
Maintain confidential information and exercise discretion
Computer literacy required. Must be proficient in Internet research, MS Office programs and be willing to learn other applications as needed
Database management experience preferred
Willingness to work flexible schedule depending on needs
Willingness to travel to meetings [mileage reimbursed]

Nice To Haves

Bilingual (English and Spanish)

Responsibilities

Oversee the day-to-day case management of both working and non-working clients. Encourage and motivate clients to make progress on their job search
Orient, assess, and provide employment counseling for clients. Support clients in identifying potential areas of support for job readiness, including substance abuse, legal history, and mental and physical health. Provide referrals for education, skills training, Chrysalis social enterprises, and other social service resources.
Conduct 1-on-1 job readiness activities with clients, including job preparation classes, resume building, practice interviews, job applications, computer tutorials, cover letters, reference lists, job search guidance, etc.
Maintain up-to-date referrals resources for clients to facilitate employment search.
Support team with outreach of new client referrals completing weekly attempted contacts
Facilitate job preparation classes and other seminars
Participate in Chrysalis meetings and case conferences sharing best practices and providing thought partnership to colleagues
Collaborate and communicate with all Breaking Barriers partners on a regular basis
Provide training ideas and resources to leadership team, including the opportunity to conduct workshops for colleagues within the department and across the organization
Celebrate achievements and brainstorm solutions for department and organization-wide goals
Represent Chrysalis to stakeholders by providing site tours and presenting on services
Maintain accurate client/program data to manage caseload and generate reports as needed
Document each service, the outcome, and next steps, as well as any observations of clients’ skills, job readiness, and/or growth opportunities into case management databases, CMS and Salesforce
Analyze and report weekly/monthly/quarterly data as required to maintain accurate client and program-based statistics
Adhere to all Chrysalis policies and procedures.
Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics.
Other duties as assigned