Canton Mission Services - Employment Specialist/Job Coach

Goodwill Industries of Gr. Cleveland & East Central Ohio•Canton, OH

About The Position

Goodwill Industries of Greater Cleveland and East Central Ohio is seeking a full-time Employment Specialist/Job Coach to join our Mission Services team. Goodwill is a nonprofit social service agency dedicated to improving the lives of all people by providing skill-building programs and services needed to help remove common barriers to good jobs and independence. Our vision is to be the leading resource for growth and development for those in our communities who are trying to overcome barriers. We provide an inclusive, equitable, safe, welcoming environment, and we believe in meeting people where they are with a hand up, not a handout. Job Summary: We are seeking an empathetic, resourceful, and highly motivated Employment Navigator to join our team. The Employment Navigator will support individuals in overcoming employment barriers and help them secure sustainable employment. The ideal candidate possesses a comprehensive understanding of workforce development, community resources, and effective job search strategies. This role involves working closely with job seekers to assess their needs, identify appropriate career opportunities, and provide coaching throughout the job search process.

Requirements

Associate or bachelor's degree in education, social work, psychology, rehabilitation counseling, business, or related field preferred
High school diploma and three years of experience providing vocational rehabilitation services will be considered instead of a degree
Ability to complete the State of Ohio Department of Developmental Disabilities provider training
Ability to obtain additional certifications may be required, including Certified Employment Support Professional (CESP)
Works a flexible and varying schedule that may include nights or weekends as determined by the needs of the individual served
Travel is required within communities served and may include transporting the individual served, as necessary
Must have a valid driver's license with five or fewer points and automotive insurance, and must regularly provide proof of automotive insurance
Certification in First Aid and CPR is required and can be provided if needed
Background checks and FBI/BCI checks are required.

Responsibilities

Career Coaching & Support: Provide one-on-one coaching and guidance to job seekers, helping them navigate the job market, set career goals, and identify employment opportunities suited to their skills and interests.
Job Search Assistance: Assist clients in creating and refining resumes, cover letters, and job applications. Guide them in job search strategies, online application processes, and networking techniques to maximize their employment prospects.
Assess Client Needs: Conduct initial assessments to determine the job seeker's skills, qualifications, and barriers to employment. Develop personalized employment plans that address specific challenges, such as a lack of skills, experience, or access to transportation.
Community Relationships: Establish and maintain community relationships with employers and public agencies to facilitate learning and secure employment opportunities.
Documentation and Reporting: Record participant progress through services and complete all necessary documentation and reporting within established times.