Employment Services Program Manager - IDD

Merakey • West Goshen Township, PA

1d • $57,000 - $62,000 • Onsite

About The Position

The Program Manager plays a key role in the daily operations and oversight of
Employment Services within the division. Reporting to the Program Director, this
position ensures high‑quality service delivery, supervises program staff, and
manages a caseload of individuals receiving employment supports.

You will oversee employment programming for individuals with intellectual and
developmental disabilities, working closely with employers, staff, and community
partners to help participants achieve meaningful, competitive employment.

Requirements

• Strong leadership and communication skills
• Passion for supporting individuals with intellectual and developmental disabilities
• Ability to collaborate with employers, staff, and community partners
• Commitment to high‑quality service delivery and participant success
• 60 College Credits Required; bachelor's degree Preferred.
• 3-5 Years Related Experience - Employment Services
• 2 Years Supervisory/Managerial Experience
• Valid Driver's License
• ACRE Certification or CESP Certification upon hire (within 6 months)

Nice To Haves

• Experience with IDD population, preferred.

Responsibilities

• Supervise and support program staff with clear direction and in‑person guidance
• Lead regular staff meetings to review goals, updates, and challenges
• Participate in new hire orientation for DSPs
• Provide training and professional development opportunities
• Delegate tasks to ensure balanced workloads
• Address staffing concerns promptly and professionally
• Foster a positive, collaborative, and inclusive team culture
• Oversee participant intake and assessment
• Develop and implement individualized service plans
• Monitor progress and adjust plans as needed
• Provide crisis intervention and support when necessary
• Ensure participant safety through regular check‑ins and follow‑ups
• Coordinate overall care and services for individuals
• Ensure compliance with all program requirements and regulations
• Collect, analyze, and report program data and outcomes
• Manage scheduling and program logistics
• Build and maintain relationships with community partners
• Represent Merakey at meetings, events, and community forums
• Demonstrate initiative and maintain compliance with state, federal, and agency standards

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager