Employment Screening Coordinator

Aston Carter • MD

107d • $20 - $22

About The Position

As a vital part of the HR Shared Services department, the Employment Screening Coordinator provides exceptional customer service to both corporate and field office locations across all our Operating Companies. This role involves managing and supporting employment screening tasks, including Drug & Alcohol Testing and Occupational Health Screenings. The Coordinator will collaborate with field support teams to address policy inquiries, schedule testing, deliver results, and respond to general queries related to drug and medical screenings.

Requirements

• Strong initiative and willingness to drive change and accountability.
• Excellent problem-solving and work prioritization/multi-tasking skills.
• Meticulous attention to detail.
• Strong customer service skills.
• Ability to communicate effectively with all levels of the organization, both written and verbal.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Experience in customer service, employee relations, and HR administrative support.

Nice To Haves

• Experience as an HR Representative or Benefits Representative.
• Ability to answer questions from the field with clarity and precision.

Responsibilities

• Assist the Employment Screening department with guidance and administrative processing.
• Review, research, and respond to a high volume of alias emails regarding employment screening, including pre-employment and post-accident drug screenings, test result statuses, and occupational health screenings.
• Process drug test exception requests and medical record requests.
• Review and process Non-DOT safety-sensitive results.
• Coordinate various drug and medical screening processes, including scheduling drug tests and setting up medical screening packages with vendors.
• Mail non-negative notices for positive drug test results.
• Vet and approve medical marijuana cards.
• Manage all incoming Team alias emails within HR Matters, distributing as necessary.
• Communicate a candidate’s eligibility and any required actions to field support groups effectively.
• Respond to inquiries from field offices or corporate partners via phone or email regarding pre-employment screenings, clinic issues, or general queries.
• Act as a liaison between OpCo field offices, corporate partners, and employment screening vendors.
• Provide regular reporting to operating companies on a daily and weekly basis.
• Assist with ad-hoc projects, tasks, and administrative duties as needed.
• Complete COVID client attestations and mail non-negative results as required by state law.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees