EMPLOYMENT PROGRAM REPRESENTATIVE
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About The Position
This is a bilingual - Spanish position; must be able to pass a bilingual - Spanish fluency examination. We are seeking a flexible individual who is self-driven, creative, and customer focused to assist customers and work cooperatively with local partners in the America's Job Center of California. Under the supervision of Employment Program Manager I, the position requires outreach in both English and Spanish to the Migrant and Seasonal Farmworker (MSFW) population in locations where farmworkers work and congregate. Present information and offer assistance regarding services available from the local America's Job Center of California (AJCC) including agricultural and non-agricultural employment. Assists with needs for training and job development and employment. Knowledgeable in the Workforce Services complaint system, other organizations serving MSFWs and farm worker rights related to terms and conditions of employment. Visits agricultural employers on behalf of MSFWs; encourages MSFWs to visit local AJCC sites; instructs MSFWs in use of the computerized CalJOBS; provides hands-on assistance in preparation of forms, referrals to employment, information on future employment opportunities; assists in the preparation and completion of Workforce Services (WS) and non-Workforce Services related complaints; and refers complaints to the Complaints Representative, and/or the manager. Prepares WS packets and gathers other materials prior to going into the field to contact MSFWs. Observes the working and living conditions of MSFWs. Develops and improves WS partnerships with public and private community agencies, MSFW groups and employers. Maintains complete records of MSFW contacts and services provided and completes required reports. Must be able to pass a bilingual Spanish certification exam.
