Employment Law Investigator

Publix Super Markets • Lakeland, FL

4d

About The Position

Publix Super Markets is consistently ranked as one of the premier food retailers in the U.S. We are privately-owned, hold no long-term debt, and continue to grow year after year. Publix and our associates excel in community involvement, volunteerism, and environmental sustainability. Our collective commitment to diversity has contributed to our success in being a great place to work and shop. It’s satisfying to work for — and be an owner of — a Fortune 100 company that is widely recognized as a leader in the supermarket industry. The Employment Law and Investigations department at Publix provides a wide variety of services to Publix. The Employment Law Investigator will conduct in-depth investigations into associate-related complaints in every business area that Publix operates. Ideal candidates should have exceptional writing, analytical, interpersonal, problem-solving, and organizational skills.

Requirements

• Bachelor's degree, or High School diploma (or its equivalent) with some college level coursework and at least four years’ experience in investigations, the management of people, or the field of human resources
• be at least 20 years old with a valid driver’s license and authorization to drive a company vehicle (on or before his or her start date in the position)
• analytical skills
• ability to use sound judgment
• problem solving skills
• interpersonal skills
• strong written and verbal communication skills
• time management skills
• organizational skills
• ability to display tact and discretion in all situations
• ability to maintain confidentiality
• intermediate Microsoft Excel skills
• advanced Microsoft Word skills
• Willingness and ability to work a variable work schedule, drive for work including to other work-related locations to perform the required job functions, and travel (including overnight travel) out of assigned work location as needed
• the ability and willingness to operate in highly tense or confrontational situations

Nice To Haves

• Bachelor's degree in Human Resources, Business, or other related analytical field
• Society for Human Resources Management (“SHRM”) Certification
• knowledge of employment law including but not limited to all federal, state, and local employment laws
• knowledge of the Employment Law and Investigations functions
• knowledge of Publix’s policies and procedures, including policies contained in the Associate Handbook and Managers’ Reference Library (“MRL”)
• knowledge of court-related proceedings and processes for litigation purposes
• knowledge of project work and improvement methodology
• knowledge of the administrative charge process
• ability to apply knowledge of EEO laws and Publix policies/procedures to employment-related complaints
• negotiation and persuasion skills
• intermediate skills with Microsoft PowerPoint and OASIS
• advanced knowledge and skills with SAP/BW and Lawtrac

Responsibilities

• investigate, conduct interviews, make recommendations, and draft reports for administrative charges of discrimination from current and former associates and customers, outside attorneys representing current or former associates with discrimination claims, and individual employment law litigation
• investigate, conduct interviews, make recommendations, and respond to discharge reviews and formal complaints
• represent Publix at unemployment compensation hearings

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED