Employment Development Specialist

ServiceSource • Fayetteville, NC

2d

About The Position

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities . Job Summary The Employment Development Specialist (EDS) is responsible for providing Supported Employment (SE), Work Adjustment Job Coaching (WAJC), Community Based Assessment, & Long -Term Vocational Supports (LTVS) to individuals with disabilities in the Community and on AbilityOne sites. This position works closely with Vocational Rehabilitation Counselors to achieve successful integrated job placements. The EDS provides guidance/mentoring to the ServiceSource Employment Specialist(s) and serves as the point of contact with VR for referrals.

Requirements

• Two years of experience and/or training working with individuals with disabilities required.
• Valid North Carolina driver license, per state law, and/or access to reliable transportation to perform work-related travel required.
• Eligible drivers must have a good motor vehicle record (MVR).
• Ability to establish & maintain effective working relationships with consumers, families, all levels of staff, & community agencies .
• Proficiency in Microsoft Office skills, with the ability to become familiar with corporate specific programs and software.
• Must be able to pass a criminal background check, drug testing, & healthcare registry check.
• Excellent oral/verbal communication skills.
• A well-organized & self-directed individual who is a team player.
• Must be able to handle confidential & delicate maters with diplomacy & be able to see the big picture as it relates to the overall development of an organization that strives for excellence.

Nice To Haves

• Qualified Professional or Associate Professional within the Mental Health/Developmental Disabilities/Substance Abuse field preferred.
• Bachelor’s degree in the Human Services field preferred.
• American Sign Language or Sign Language Interpretation degree or certification preferred.
• Certified Employment Support Professional (CESP) or Certified Individual Placement Support (CIPS) credential preferred.

Responsibilities

• Manage an active caseload of 20-25 individuals by completing each milestone for intake, job development/placement, completion of training goals, stabilization, & successful closure.
• Complete Situational Assessment & Community Based Assessment.
• Access Long Term Vocational Support funding for individuals working after their case is successfully closed by VR through Alliance Health.
• Maintain familiarity with requirements/compliance with Medicaid, CARF, HIPAA, VR audits, & AbilityOne.
• Perform supervisory actions in VR ENCORE or other case management billing system by tracking referrals, uploading milestone documentation, tracking milestones/billings, & revenue.
• Meet weekly with Employment Specialist(s) to assist with scheduling/mapping out weekly job coaching activities via electronic calendar & review of cases.
• Conduct quarterly surveys with employee, employers, & families for feedback about services & supports being provided.
• Provide employers about available tax credits for hiring a person with a disability & assist employer in accessing/filling out required paperwork.
• Attend required ServiceSource, VR/Alliance trainings, APSE trainings and other related conferences/trainings.
• Complete in an accurate & timely manner case notes for weekly billing, upload milestones in ENCORE , submission of time in Workday, & submission of expenses in Workday.
• Comply with filling our vehicle inspection/mileage logs as well as HIPPA requirements when carrying confidential consumer information.
• Ensure yearly trainings are completed face to face or in Workday.
• Understand & utilize SETWORKS electronic system as required.
• Attend monthly staffing’s with VR.
• Perform other responsibilities as assigned.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees