Employment Counselor

Hired • Minneapolis, MN

421d • $50,003 - $50,003 • Remote

About The Position

The Employment Counselor plays a crucial role in assisting families enrolled in the Minnesota Family Investment Program (MFIP) by exploring employment, education, and training opportunities that lead to financial independence. This position emphasizes building strong relationships and utilizing a strength-based, family-centered approach to help participants overcome barriers and reduce racial disparities. The Employment Counselor will work in a hybrid environment, balancing time between home and the office, while providing comprehensive support to participants.

Requirements

• Ability to work effectively with people of all cultures, economic and educational backgrounds to establish trusting relationships with participants.
• Skill in counseling/coaching techniques to assist participants in achieving their goals.
• Ability to problem solve with the resources provided to meet participant needs in a timely manner.
• Ability to discern and coordinate the delivery of support services needed by participants.
• Written communication skills that are timely, courteous, and concise to avoid misunderstanding or misinformation.
• Oral communication skills that display respect, attentive listening, active participation, and appropriate body language.
• Effective time management and ability to prioritize work to meet the demands of casework.
• Efficient organizational and planning skills to meet the demands of casework and electronic case noting.
• Computer proficiency or the ability to learn (examples: Word, Excel, Outlook, and databases).
• A vehicle, driver's license, and insurance are required.

Nice To Haves

• Global Career Development Facilitator Certification preferred or ability to become certified.
• Two or more years of experience providing vocational/employment counseling, case management, vocational rehabilitation, supported work settings, community mental health, or chemical dependency services.

Responsibilities

• Build relationships that are open, honest, respectful, and ethical.
• Ensure services provided utilize best practices and are culturally responsive.
• Use SMART goals to provide a plan for long-term self-sufficiency.
• Assess and evaluate a participant's physical, mental, family wellbeing, and safety concerns.
• Provide job placement assistance and career counseling resulting in optimal employment outcomes for participants (60-70 average caseload size).
• Partner with the Training, Education and Training team to support individual career goals.
• Deliver seamless and comprehensive services to participants using flexible meeting options (out in the community, phone, email, virtual, home visits, etc.).
• Provide community resources and program services timely to meet participant needs resulting in positive outcomes for families served.
• Provide financial assistance to participants to help them achieve their goals, following established guidelines.
• Serve as the liaison for participants and other partners (county, agencies, or community partners).
• Organize, track, and report essential caseload information on a regular basis to support program and organizational goals (i.e. case note, data reporting, etc.).
• Maintain electronic case files and case file documentation.
• Support Hired's work and mission by engaging in special projects, committees, etc.

Benefits

• Competitive salary
• Hybrid work schedule
• Generous paid time off program including vacation, personal & health days, floating holidays, and observed holidays.
• Health & Dental insurance
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Employer Paid Short- & Long-Term Disability Insurance
• Employer Paid Life Insurance
• 401(K) Retirement Plan with Employer Contribution
• Voluntary Life, Vision, Legal Insurance
• Employee referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed