Employment Coach - WeCARE - On-site only
About The Position
We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. Job Description Develop and monitor client Service Plan, community service and internship assignments, work readiness training, job preparation counseling, educational and vocational training referrals, and job placement Regularly meet with assigned clients to monitor progress with Service Plan, as well as to assist with mitigating barriers to employment, such as housing, childcare and transportation challenges Provide client with schedule listing work activity assignments such as Education, Training, Community Service, or Job Search Conduct outreach to clients who have failed to comply with mandatory appointments and other program requirements Provide case management, coaching, and counseling related to customer pursuit activities and goals Conduct outreach ensuring clients remain engaged and document client services and activities. Understand, in detail, the needs of business customers regarding their open job opportunities Assess skills and job readiness of each client Screen clients for job openings and maintain a pipeline of candidates per industry Work one-on-one with clients to help them carry out a successful job search, gain employment, and be retained in employment Attend job fairs, networking events and information sessions for hiring Schedule follow-up appointments that work around internship/community service opportunities
Requirements
- Bachelor's degree preferred, or a combination of education and experience.
- Ability to be patient and sensitive to individuals with disabilities
- Highly organized and detail-oriented
- Excellent verbal, written and interpersonal communication skills
- Working knowledge of Microsoft Office products, including Word and Excel
- Excellent verbal, written and interpersonal communication skills
- Experience in a fast-paced, team environment that is performance driven
- Exceptional customer service and engagement skills; prefer training or experience in motivational interviewing and care management techniques
- Excellent organizational skills and strong attention to detail
- Experience with publicly-funded programs; Temporary Assistance for Needy Families experience preferred
- Experience in assessing the need for and making reasonable accommodations for customers
- Knowledge of laws and regulatory requirements related to program responsibilities
- Ability to use various electronic systems to carry out duties and responsibilities
Responsibilities
- Develop and monitor client Service Plan, community service and internship assignments, work readiness training, job preparation counseling, educational and vocational training referrals, and job placement
- Regularly meet with assigned clients to monitor progress with Service Plan, as well as to assist with mitigating barriers to employment, such as housing, childcare and transportation challenges
- Provide client with schedule listing work activity assignments such as Education, Training, Community Service, or Job Search
- Conduct outreach to clients who have failed to comply with mandatory appointments and other program requirements
- Provide case management, coaching, and counseling related to customer pursuit activities and goals
- Conduct outreach ensuring clients remain engaged and document client services and activities.
- Understand, in detail, the needs of business customers regarding their open job opportunities
- Assess skills and job readiness of each client
- Screen clients for job openings and maintain a pipeline of candidates per industry
- Work one-on-one with clients to help them carry out a successful job search, gain employment, and be retained in employment
- Attend job fairs, networking events and information sessions for hiring
- Schedule follow-up appointments that work around internship/community service opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
1,001-5,000 employees
