Employment and Performance Tracker - W2 Program

UMOS • Milwaukee, WI

4d • $19 - $24

About The Position

Earn up to $3,000 in incentive pay during your first year of employment! Are you a motivated, results-oriented candidate seeking to put your talents, skills, and experience to work as part of a mission-driven, customer-focused organization? If so, we invite you to join UMOS’ diverse and dedicated team of over 1,000 professionals making a positive difference across more than 60 offices in seven states. Whether you are passionate about facilitating early childhood development; providing training and career planning for a parent; aiding a farmworker in accessing basic needs and new opportunities; educating at-risk individuals in HIV prevention; or supporting those fleeing domestic violence or human trafficking, UMOS is the place where you can fulfill your passion for helping families, businesses, and communities build better futures.

Requirements

• Minimum of a High School Diploma (or equivalent) supplemented by two years of post- secondary education, in a relevant field. Note: Additional years of work experience in a relevant field can be substituted for one year of education.
• Ability, through education, or a combination of education and program experience, to demonstrate knowledge of, and experience with, effective quality assurance and systems analysis, with emphasis on workforce development programs.
• Demonstrated working knowledge of and proficiency using computer programs such as Microsoft Office, including Word, Excel, Outlook, and experience with WWP, ECF, CWW, and WEBI.
• Experience with workforce development and holistic human services policy interpretation, development implementation, and documentation.
• Experience analyzing systems, identifying systematic weaknesses, recommending quality improvement, strategies, and recommending concrete solutions to enhance service delivery and agency performance.
• Strong written and oral communication skills with demonstrated ability to interact effectively with individuals from diverse socio-economic backgrounds and colleagues/peers at all levels within the
• Must possess strong written and oral communication skills with the ability write/type and document work and activities proficiently in English.
• Demonstrated strong organizational and time management skills with the ability to perform comfortably in a fast-paced, deadline-oriented work environment, and able to successfully execute multiple projects at one
• Valid driver's license, reliable transportation, current insurance, and able to travel and work irregular

Responsibilities

• Learn, maintain understanding and knowledge of W-2 program policy, performance outcomes and procedures.
• Assist with the development of internal processes and procedures.
• Monitor performance outcomes and verification by reviewing relevant data and reports, conducting verification of employment and participation in work/training activities, and communicating monitoring findings to program management staff.
• Work with case management and quality assurance teams on employment information and verification.
• Communicate with employers to verify employment when information or verification is incomplete.
• Enter participant employment verification data into the Wisconsin Work Programs (WWP) system once verified within specified timeframes.
• Assist with developing program and service delivery system procedures and monitoring tools to analyze and evaluate UMOS W-2 program performance against targeted contract benchmarks.
• Screen cases for new and ended employment for system entry using WEBI reporting ECF, CWW and WWP.
• Complete work site visits to obtain job verification or collect pay stubs from employers.
• Maintain an Excel record of performance claims reviewed, findings and claims that have been captured
• Perform targeted case reviews to ensure program compliance with respect to documentation, tracking and reporting of case and participant data.
• Review Electronic Case File (ECF) to ensure full documentation of contract performance payment
• Provide W-2 policy technical assistance to direct service staff members and assist with staff training with respect to job entry and performance claims.
• Assist with the development and implementation of performance-based measurement system for W-2 staff
• Attend meetings, training sessions, and workshops as
• Perform special projects and other related duties, as

Benefits

• Paid time off that will increase over your years of service
• 15 paid holidays annually
• A robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment
• The options to establish either a Health Savings Account or Flexible Spending Account, which can be used to cover deductibles, prescriptions, and other healthcare expenses
• A variety of support services to promote well-being through the employee assistance program
• Retirement plan options, including 401(k) and Roth IRA, allowing you to make pre-tax or after-tax contributions. For those participating in the 401(k) Retirement Plan, UMOS annually contributes at least 3% of employees’ eligible compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED